What's Included in Commercial Cleaning? A Des Moines Building Manager's Complete Guide

What's Included in Commercial Cleaning? A Des Moines Building Manager's Complete Guide

What's Included in Commercial Cleaning? A Des Moines Building Manager's Complete Guide

What's Included in Commercial Cleaning? A Des Moines Building Manager's Complete Guide

What's Included in Commercial Cleaning? A Des Moines Building Manager's Complete Guide

If you're a building manager, office administrator, or facilities director in Des Moines researching commercial cleaning services, you've probably encountered proposals that sound comprehensive but leave you wondering: "But what does that actually mean?"
"Full-service commercial cleaning." "Complete janitorial services." "Comprehensive facility maintenance." These phrases appear in every proposal, but they mean different things to different companies. What one Des Moines cleaning company considers "standard" might be an expensive add-on for another. That vague language creates confusion, surprise charges, and frustration when you discover that what you assumed was included actually costs extra.
This guide eliminates that confusion by walking through exactly what's typically included in commercial cleaning service across different Des Moines building types—from West Glen office buildings to downtown financial institutions, from Waukee medical facilities to Urbandale warehouses. You'll learn what's standard, what usually costs extra, how to read proposals accurately, and how to ensure your cleaning company delivers everything your facility actually needs.
The Foundation: What "Standard Commercial Cleaning" Really Means
Before we dive into building-specific details, let's establish what most reputable Des Moines commercial cleaning companies include in their base service.
Core Services Typically Included
When a cleaning company quotes "standard commercial cleaning" for a typical office building in Des Moines, Urbandale, or Waukee, this generally includes:
Trash and Recycling:
- Empty all waste baskets and trash receptacles
- Replace liners as needed
- Remove trash to designated collection area
- Empty and reline recycling containers
- Break down cardboard boxes if present
Floor Care:
- Vacuum all carpeted areas and area rugs
- Spot clean visible carpet stains
- Dust mop or sweep hard surface floors
- Wet mop hard surface floors with appropriate cleaning solution
- Clean and maintain walk-off mats at entrances
Restroom Cleaning:
- Clean and disinfect toilets, urinals, and fixtures
- Clean and disinfect sinks, counters, and faucets
- Clean mirrors and glass surfaces
- Sweep and mop floors with disinfectant
- Restock toilet paper, paper towels, and hand soap (if supplies are provided)
- Empty and sanitize waste receptacles
- Remove trash to collection area
Surface Care:
- Dust all horizontal surfaces within reach (desks, tables, countertops)
- Wipe down and disinfect high-touch surfaces (door handles, light switches, handrails)
- Clean and disinfect drinking fountains
- Spot clean walls around light switches and door frames
- Dust baseboards and corners (frequency varies)
Break Room and Kitchen Areas:
- Clean and disinfect countertops and tables
- Clean exterior of appliances (microwave, refrigerator, dishwasher)
- Clean and disinfect sinks and faucets
- Empty and replace trash and recycling liners
- Sweep and mop floors
- Spot clean cabinet fronts
Common Areas and Lobbies:
- Vacuum or sweep floors based on surface type
- Dust and polish furniture and fixtures
- Clean glass doors and sidelights
- Maintain general appearance and presentation
- Empty trash receptacles
This represents the baseline for what Des Moines businesses should expect from "standard commercial cleaning" in a typical office environment. However, this baseline shifts significantly depending on building type and industry.
What's Almost Always Extra
Even in "comprehensive" cleaning packages, these services typically cost extra:
Window Cleaning:
- Interior window cleaning (usually quarterly or semi-annual add-on)
- Exterior window cleaning (specialized service, often separate contractor)
- High or difficult-to-reach windows
Deep Carpet Care:
- Hot water extraction (steam cleaning)
- Carpet shampooing
- Stain treatment beyond spot cleaning
- Traffic lane deep cleaning
Floor Maintenance:
- Stripping and waxing hard floors
- Burnishing or buffing tile floors
- Sealing concrete floors
- Refinishing wood floors
High Work:
- Dusting above 8-foot reach
- Ceiling tiles and vents
- Light fixtures and ceiling fans
- High ledges and architectural details
Specialized Cleaning:
- Upholstery cleaning
- Blind cleaning
- Kitchen equipment deep cleaning (inside ovens, behind refrigerators)
- HVAC vent cleaning
Supply Restocking Beyond Basics:
- Hand sanitizer
- Air fresheners
- Specialty cleaning products
- Paper products beyond basic toilet paper and towels
Understanding this distinction between standard and extra services is crucial when comparing proposals from different Des Moines cleaning companies. A quote that seems low might not include services you assumed were standard.
West Glen and Suburban Office Buildings: The Standard Office Model
Des Moines's suburban office parks in areas like West Glen, Jordan Creek, and the I-35/I-80 corridors represent the most common commercial cleaning scenario. These typically house professional services firms, small to medium corporate offices, and multi-tenant buildings.
What's Included for Typical Office Spaces
For a standard office building in West Des Moines, Urbandale, or Waukee (5,000-15,000 sq ft, 3-5 nights per week cleaning), comprehensive service includes:
Daily Tasks (Every Cleaning Visit):
- All trash and recycling emptied and relined
- All restrooms fully cleaned and sanitized
- High-touch surfaces disinfected (door handles, light switches, handrails, elevator buttons)
- Break room/kitchen cleaned and sanitized
- All carpeted areas vacuumed (including under desks if accessible)
- Hard floors dust mopped and wet mopped
- Reception and common areas maintained
- Conference rooms cleaned and straightened
Weekly Tasks (Once Per Week):
- Detailed dusting of all horizontal surfaces
- Spot cleaning of glass doors and interior windows
- Baseboard dusting in high-traffic areas
- Stair cleaning if applicable
- Elevator interior cleaning if applicable
Monthly Tasks:
- Deep cleaning of restroom fixtures and tile
- Detailed cleaning of break room appliances (interior microwave, exterior refrigerator)
- Carpet spot treatment for traffic lanes
- Vent and register dusting within reach
What Usually Costs Extra:
- Window cleaning beyond spot wiping (typically quarterly service at $0.50-1.50 per pane)
- Carpet deep cleaning (quarterly or semi-annual at $0.15-0.25 per sq ft)
- Floor stripping and waxing for tile floors (annual or semi-annual at $0.50-1.00 per sq ft)
- Supply provision beyond trash liners (toilet paper, paper towels, soap, sanitizer)
- Special event cleaning
- Day porter service
- After-hours cleaning outside normal schedule
Typical Des Moines Office Building Pricing
Based on 25+ years serving the Des Moines metro, here's what quality office cleaning typically costs:
5,000 sq ft office building:
- 3x per week: $800-1,200/month
- 5x per week: $1,300-1,900/month
10,000 sq ft office building:
- 3x per week: $1,500-2,200/month
- 5x per week: $2,400-3,600/month
15,000 sq ft office building:
- 3x per week: $2,100-3,100/month
- 5x per week: $3,400-5,100/month
These ranges reflect comprehensive standard service including all the daily, weekly, and monthly tasks listed above. Services that "usually cost extra" would add to these base rates.
For more detailed pricing information across different building types and service frequencies, see our Complete Des Moines Commercial Cleaning Pricing Guide.
Downtown Des Moines Financial Institutions: Elevated Standards
Banks, credit unions, investment firms, and financial advisory offices in downtown Des Moines and throughout the metro maintain higher cleanliness standards because first impressions directly impact client trust and business outcomes.
What's Included for Financial Institutions
Financial institution cleaning includes everything in standard office service, plus enhanced attention to client-facing areas:
Enhanced Daily Service:
- All standard office cleaning tasks
- Extra attention to lobby and reception areas (multiple daily touches if high traffic)
- Glass door and sidelight cleaning daily (not just spot wiping)
- Counter and desk surface polishing (not just dusting)
- Floor care with extra attention to appearance and shine
- Conference room and meeting space detail cleaning after each use when possible
- Meticulous restroom attention with mid-day checks for high-traffic locations
Enhanced Weekly Service:
- Detailed furniture polishing
- Thorough glass cleaning in client areas
- Extra floor care attention in high-visibility spaces
- Art and decor dusting
- Plant care coordination if live plants present
Security and Confidentiality Protocols:
- Background-checked and bonded cleaning staff
- Documented building access procedures
- Respect for confidential materials and closed offices
- After-hours cleaning scheduled around security requirements
- Key and access card management protocols
Why It Costs More:
Financial institutions typically pay 15-25% premium over standard office rates because:
- Client-facing areas require higher polish and attention to detail
- Staff must undergo background checks and bonding
- Security protocols add complexity and time
- Cleaning must maintain "always ready for clients" standards
- Materials like furniture polish and glass cleaners are used more extensively
Typical Pricing for Des Moines Financial Institutions:
3,000 sq ft bank branch:
- 5x per week: $1,400-2,000/month (vs. $1,100-1,500 for comparable standard office)
8,000 sq ft financial advisory office:
- 5x per week: $3,000-4,200/month (vs. $2,400-3,400 for comparable standard office)
The premium reflects the reality that presentation standards in financial services are simply higher than typical office environments. Your clients judge your professionalism partly on your facility's appearance, making comprehensive cleaning an investment in business development.
Waukee and Urbandale Medical Facilities: Healthcare-Grade Protocols
Medical offices, dental practices, urgent care clinics, and surgical centers throughout the Des Moines metro require fundamentally different cleaning approaches than standard office buildings.
What's Included for Medical Facilities
Medical facility cleaning isn't just more thorough office cleaning—it requires specialized protocols, products, and training focused on infection control.
Patient Care Areas (Exam Rooms, Treatment Rooms, Procedure Rooms):
- Complete surface disinfection with EPA-registered hospital-grade disinfectants
- Proper dwell time (keeping surfaces wet for required 3-10 minutes to kill pathogens)
- High-touch surface focus: door handles, light switches, exam table, sinks, faucets, cabinets
- Floor disinfection with medical-grade solutions (not just cleaning)
- Trash removal with biohazard container servicing per facility protocols
- Supply restocking if applicable
- Terminal cleaning between patients when possible
Waiting Areas and Reception:
- Multiple daily high-touch surface disinfection (not just once per visit)
- Seating and table surface disinfection
- Magazine rack and reading material attention
- Restroom cleaning with medical protocols (more rigorous than office standards)
- Floor cleaning that removes pathogens, not just dirt
- Toy and children's area disinfection if applicable
Restrooms:
- Complete disinfection of all surfaces
- Attention to grout lines and tile where pathogens harbor
- Proper floor disinfection protocols
- More frequent attention than office restrooms
- Medical-grade products throughout
Administrative and Office Areas:
- Standard office cleaning with elevated high-touch surface attention
- Understanding that staff move between clinical and administrative spaces
Specialized Requirements:
- Color-coded cleaning systems to prevent cross-contamination (different cloths and equipment for restrooms vs. exam rooms vs. offices)
- EPA-registered hospital-grade disinfectants with documented kill claims for healthcare pathogens
- HEPA filtration vacuums (not standard commercial vacuums that can redistribute pathogens)
- Staff trained in infection control protocols and bloodborne pathogen procedures
- Documentation for compliance and quality assurance purposes
What Usually Costs Extra Even in Medical Facilities:
- Fogging disinfection services (specialized deep sanitization)
- Specialized procedure room cleaning beyond standard protocols
- Biohazard waste handling beyond basic container servicing
- Regulated medical waste disposal (typically separate contractor)
- Supply provision beyond basic restroom consumables
Why Medical Cleaning Costs Significantly More:
Medical facilities pay 25-40% premium over standard office rates because:
- Hospital-grade disinfectants cost 30-40% more than standard cleaners
- Proper disinfection takes longer (dwell time requirements mean surfaces must stay wet for minutes, not seconds)
- Color-coded systems require more equipment and strict protocols
- HEPA vacuums cost 3-4x standard commercial vacuums
- Staff must complete specialized infection control training
- Liability and insurance requirements are higher
- Documentation adds time to every cleaning
- Cross-contamination prevention requires discipline and care
Typical Pricing for Des Moines Medical Facilities:
2,500 sq ft dental office:
- 5x per week: $1,200-1,700/month (vs. $900-1,200 for comparable standard office)
5,000 sq ft primary care clinic:
- 5x per week: $2,400-3,400/month (vs. $1,800-2,400 for comparable standard office)
8,000 sq ft urgent care center:
- 5-7x per week: $3,800-5,400/month (vs. $3,000-4,000 for comparable standard office)
For medical practices, the premium isn't optional—it's the cost of proper infection control that protects patients, staff, and your practice from liability. Choosing standard office cleaning for a medical facility to save money is false economy that creates genuine risk.
For more detailed information on what medical facility cleaning requires, see our comprehensive guide: What Makes Medical Facility Cleaning Different in Des Moines.
Urbandale Warehouses and Industrial Spaces: High-Volume, Heavy-Duty Cleaning
Warehouses, distribution centers, light manufacturing facilities, and industrial spaces in Urbandale, Waukee, and the Des Moines metro require different cleaning approaches than office environments.
What's Included for Warehouse and Industrial Cleaning
Floor Care (Primary Focus):
- Sweeping of all concrete floors with industrial push brooms or ride-on sweepers
- Spot cleaning of spills and stains
- Floor scrubbing in high-traffic or specified areas
- Loading dock cleaning and debris removal
- Entrance and exit area maintenance
- Forklift path cleaning if specified
Restroom and Break Room Facilities:
- Standard commercial cleaning protocols
- Often more intensive due to industrial work environment
- Attention to hand-washing stations and safety stations
- Floor maintenance with industrial cleaners
Office Areas (If Present):
- Standard office cleaning for administrative spaces
- Often separate pricing/scope from warehouse areas
Common Areas:
- Break room and lunchroom cleaning
- Locker room cleaning if applicable
- Reception or entrance area maintenance
Debris and Waste Management:
- Industrial waste container management
- Cardboard breakdown and removal
- Packaging material organization if specified
- General warehouse tidying in specified areas
What's Typically NOT Included:
- High bay cleaning (ceiling-mounted lights, ventilation, structural elements)
- Heavy machinery cleaning
- Specialized industrial equipment cleaning
- Hazardous waste handling
- Outdoor area maintenance
- Loading dock power washing (usually separate service)
Typical Pricing for Des Moines Warehouse Facilities:
Warehouse cleaning pricing differs significantly from office cleaning because it's often measured in labor hours rather than square footage:
20,000 sq ft warehouse with office:
- 2-3x per week basic floor care: $800-1,400/month
- 5x per week comprehensive service: $1,600-2,600/month
50,000 sq ft distribution center:
- 3x per week service: $2,200-3,800/month
- 5x per week service: $3,600-6,200/month
These rates typically cover floor care, restrooms, break rooms, and basic office areas. Specialized industrial cleaning services would be quoted separately based on specific requirements.
Educational Facilities: Schools, Daycares, and Universities
School and university cleaning throughout the Des Moines metro presents unique challenges due to high traffic, diverse spaces, and seasonal variation.
What's Included for Educational Facility Cleaning
Classrooms:
- Trash removal and recycling
- Floor care (vacuuming, sweeping, mopping based on surface)
- Desk and table surface cleaning and disinfection
- Whiteboard/blackboard cleaning
- Door and high-touch surface disinfection
- Window spot cleaning within reach
Restrooms:
- Frequent cleaning due to heavy use (sometimes multiple times daily)
- Complete disinfection protocols
- Supply restocking (often school provides supplies)
- Floor care with appropriate disinfectants
- Fixture cleaning and maintenance
Hallways and Common Areas:
- Floor care appropriate to surface (tile, VCT, carpet)
- Locker area maintenance
- Drinking fountain cleaning
- High-touch surface disinfection
- Entry area and reception cleaning
Cafeteria and Food Service Areas:
- Table and seating cleaning and disinfection
- Floor care (often requires more intensive protocols than other areas)
- Trash removal
- Note: Kitchen areas often have separate food service cleaning requirements
Gymnasiums:
- Floor sweeping and mopping
- Bleacher cleaning
- Equipment room attention
- Locker room cleaning and disinfection
Seasonal Deep Cleaning:
- Summer break comprehensive cleaning
- Winter break maintenance
- Spring break attention
- End-of-year deep cleaning
What's Typically Extra:
- Classroom waxing and floor refinishing (usually summer service)
- Gym floor refinishing (specialized contractor)
- Window cleaning (typically summer or breaks)
- High dusting and ceiling work
- Upholstery cleaning
- Locker deep cleaning
Typical Pricing for Des Moines Educational Facilities:
Educational facilities often operate on different economic models than commercial buildings, with larger square footage but tighter budgets:
Small daycare (3,000 sq ft):
- 5x per week: $1,000-1,600/month
Medium elementary school (40,000 sq ft):
- 5x per week school year: $5,000-8,000/month
- Summer deep cleaning: Usually quoted separately
Large high school (120,000 sq ft):
- 5x per week school year: $14,000-22,000/month
- Seasonal deep cleaning: Project-based pricing
Educational institutions often benefit from summer project pricing for major cleaning and maintenance work that can't be performed during the school year.
Construction Cleaning: Post-Build Cleanup Projects
Construction cleaning operates on completely different economics than recurring commercial cleaning because it's project-based, intensive, and time-sensitive.
Three Phases of Construction Cleaning
Rough Clean (Post-Construction Debris Removal):
What's Included:
- Removal of construction debris (drywall, wood scraps, packaging)
- Sweep and removal of major dust accumulation
- Window rough cleaning (removing stickers, paint, construction residue)
- Floor sweep and debris removal
- Bathroom fixture preliminary cleaning
- Preparation for final construction phases
Typical Pricing: $0.08-0.15 per sq ft (one-time service)
Final Clean (Pre-Occupancy Detailed Cleaning):
What's Included:
- Complete removal of all construction dust from every surface
- Thorough window cleaning (interior and accessible exterior)
- Floor cleaning, scrubbing, and preparation
- Bathroom complete cleaning and sanitization
- Kitchen/break room cleaning and sanitization
- HVAC vent and register cleaning
- Light fixture cleaning
- Baseboard and trim detailed cleaning
- Door and frame cleaning
- Hardware polishing
- Preparing space for occupancy and move-in
Typical Pricing: $0.15-0.30 per sq ft (one-time service)
Touch-Up Clean (Post-Punch List Detail Work):
What's Included:
- Final detail cleaning after contractor touch-ups
- Address any areas missed in final clean
- Polish and perfecting for occupancy
- Ensuring space is move-in ready
Typical Pricing: $0.05-0.12 per sq ft (one-time service)
What's NOT Typically Included:
- Hazardous material removal
- Heavy equipment operation
- Exterior work beyond window cleaning
- Specialty surface finishing (concrete sealing, etc.)
- Warranty or guarantee work after occupancy
Example Construction Cleaning Project Pricing:
10,000 sq ft office build-out in West Des Moines:
- Rough clean: $800-1,500
- Final clean: $1,500-3,000
- Touch-up: $500-1,200
- Total project: $2,800-5,700
40,000 sq ft medical building in Waukee:
- Rough clean: $3,200-6,000
- Final clean: $6,000-12,000
- Touch-up: $2,000-4,800
- Total project: $11,200-22,800
Construction cleaning is quote-specific because every project has unique requirements, timeline constraints, and finishing standards. The same square footage can vary significantly in cost based on construction quality, debris volume, and specification requirements.
How to Read Cleaning Proposals Like a Professional
When evaluating commercial cleaning proposals from Des Moines providers, here's how to compare them accurately:
Essential Elements Every Proposal Should Include
Detailed Scope of Work:
- Specific tasks listed by area (not just "clean office")
- Frequency clearly stated (daily, weekly, monthly)
- Areas to be cleaned explicitly listed
- Areas NOT included explicitly stated
Service Schedule:
- Days of week service will occur
- Approximate time service will begin
- Estimated duration of cleaning
- Holiday schedule
Supplies and Equipment:
- What cleaning company provides
- What client must provide
- Who supplies restroom consumables (toilet paper, paper towels, soap)
- Who supplies trash liners
Pricing Structure:
- Total monthly cost clearly stated
- Billing frequency (monthly, bi-weekly, etc.)
- Rate for any additional services
- Any setup or one-time fees
- Contract term if applicable
Quality Assurance:
- Inspection or audit procedures
- Problem reporting and resolution process
- Satisfaction guarantees if any
Insurance and Legal:
- General liability coverage amount
- Workers compensation confirmation
- Bonding if applicable
- Contract or service agreement terms
Red Flags in Proposals
Be extremely cautious of proposals that:
- Use vague language like "complete cleaning" without specifics
- Don't clearly list what's included vs. what costs extra
- Include phrases like "up to X square feet" (suggests they haven't measured)
- List supplies as "included" without specifying which supplies
- Don't mention insurance or provide certificate of insurance
- Quote significantly below market rate without explanation
- Include automatic renewal clauses without notice periods
- Have cancellation penalties but no quality guarantees
- Don't specify exact service frequency (just "weekly" instead of "3x per week")
Real Des Moines Building Comparison: What Different Quotes Actually Mean
Let's examine how three different proposals for the same 8,000 sq ft Urbandale office building might differ in actual scope, even when they all claim "comprehensive commercial cleaning service."
Proposal A: $900/month (3x per week)
What's Actually Included:
- Trash and recycling removal
- Vacuum carpeted areas
- Mop hard floors
- Basic restroom cleaning
- Wipe accessible surfaces
What's NOT Included (and will cost extra):
- Supplies (you provide toilet paper, paper towels, soap, trash liners)
- High-touch surface disinfection (they'll wipe, but not disinfect)
- Break room detailed cleaning (just trash removal)
- Carpet spot treatment
- Any deep cleaning services
- Quality audits or reporting
Why It's Cheap: They're providing basic cleaning only, you're providing all supplies, and they're likely paying minimum wage which means high turnover and inconsistent quality.
Real Annual Cost: $900/month base + $200/month supplies + $150/month dealing with problems + $800 every 4 months for carpet cleaning they should include = $14,600/year
Proposal B: $2,200/month (3x per week)
What's Actually Included:
- All Proposal A services
- All supplies except hand soap/sanitizer
- High-touch surface disinfection
- Break room detailed cleaning
- Monthly quality audits with reporting
- Quarterly carpet spot treatment
- Window spot cleaning
- Priority response for issues
What's NOT Included (and will cost extra):
- Deep carpet cleaning (quoted at $0.18/sq ft quarterly = $360/quarter)
- Window cleaning beyond spot wiping
- Floor stripping and waxing
- Supply provision for specialty items
Why It's More Expensive: Quality company with trained staff, comprehensive service, audit systems, better products, and much lower turnover.
Real Annual Cost: $2,200/month base + $360/quarter carpet = $27,840/year
Proposal C: $1,450/month (3x per week)
What's Actually Included:
- All standard cleaning tasks listed in Proposal B
- All basic supplies (toilet paper, paper towels, hand soap, trash liners)
- High-touch surface disinfection with medical-grade products
- Monthly audit inspection with detailed scoring reports
- Direct owner access for issues (Zach's cell phone)
- Quarterly carpet spot treatment included
- Owner inspection visits periodically
What's NOT Included (and will cost extra):
- Deep carpet hot water extraction (recommended 2x/year at $0.20/sq ft = $1,600/year)
- Interior window cleaning (recommended quarterly at negotiated rate)
- Floor stripping and waxing if applicable
Why It's Mid-Range: We pay our people well above market rate (which means low turnover and consistent crews), we use quality products, we have comprehensive audit systems, and we provide direct owner access. We're not trying to be the cheapest—we're trying to deliver consistent value that lasts years, not months.
Real Annual Cost: $1,450/month base + $1,600/year deep carpet cleaning = $19,000/year
The Real Comparison
When you factor in total cost of ownership:
Proposal A: $14,600/year
- Lowest price, highest hassle
- You'll spend 4+ hours/month managing them
- Quality will decline by month 4-5
- You'll be researching replacements by month 10
Proposal B: $27,840/year
- Premium pricing, premium service
- Justified if your facility demands absolute perfection
- Probably more than necessary for typical office
Proposal C: $19,000/year
- Mid-range pricing, high-value service
- Consistent quality backed by audit systems
- Direct owner access means issues get resolved
- Clients stay for years because service delivers
The "cheapest" option costs $14,600 but provides the least value and most frustration. The mid-range option costs $4,400 more but saves you hours of management time and delivers reliable results month after month.
For most Des Moines office buildings, the mid-range option delivers the best total value when you factor in quality, reliability, and your own time.
The Rodan Cleaning Approach: Comprehensive Service, Clear Expectations
At Rodan Cleaning, we've spent 25+ years refining what comprehensive commercial cleaning means for Des Moines businesses.
Our Standard Service Includes
Every Cleaning Visit:
- Complete trash and recycling removal with liner replacement
- Thorough vacuuming of all carpeted areas and rugs
- Dust mopping and wet mopping of all hard surface floors
- Complete restroom cleaning and sanitization
- High-touch surface disinfection throughout facility
- Break room and kitchen cleaning and sanitization
- Reception and common area maintenance
- Conference room cleaning and straightening
Weekly Attention:
- Detailed surface dusting
- Glass door and interior window spot cleaning
- Stair and elevator cleaning if applicable
- Extra attention to high-traffic areas
Monthly Attention:
- Detailed break room appliance cleaning
- Restroom deep cleaning
- Carpet spot treatment for high-traffic areas
- Baseboard dusting and attention
Quarterly Services Included:
- Comprehensive carpet spot treatment
- Deep cleaning rotation of different facility areas
- Equipment inspection and maintenance
What We Provide:
- All cleaning products and solutions (hospital-grade disinfectants included)
- All cleaning equipment
- All trash can liners
- Basic restroom consumables (toilet paper, paper towels, hand soap)
What You Provide:
- Building access (keys, codes, or access cards)
- Any specialty supplies specific to your preference
- Specialty hand sanitizers or air fresheners if desired
What Costs Extra (and we're upfront about it):
- Deep carpet hot water extraction (recommended 2x/year, quoted per sq ft)
- Floor stripping and waxing (annual or as needed, quoted per sq ft)
- Interior window cleaning (quarterly or semi-annual, quoted per pane or hour)
- Special event cleaning outside normal schedule
- Supply restocking beyond basics (specialty soaps, sanitizers, etc.)
Our Quality Guarantee
Monthly Audit System: Our internal auditor inspects every account monthly and documents performance with specific scores (typically 95%+). You receive these reports showing exactly how we performed.
Direct Owner Access: You get owner Zach Vander Ploeg's cell phone (515-276-1618) and email (info@rodancleaning.com). Issues get resolved immediately because you're talking to the decision-maker.
Consistent Crews: Our team members average 2+ years with us (some haven't missed a day in over 2 years). You get the same people who know your building and your preferences.
Cleaning University Training: Every cleaner completes comprehensive training before cleaning their first building. They understand quality standards and why they matter.
No Contract Required: We earn your business every month by delivering consistent quality, not by locking you in with legal agreements. If we stop delivering, you should be able to leave.
Why Des Moines Businesses Choose Rodan
Our clients stay with us for years (many for 10, 15, 20+ years) because:
- They know exactly what they're getting—no surprises, no hidden fees
- The quality in month 24 matches the quality in month 1
- They don't think about cleaning because it just happens correctly
- When they do need something, one call or text to Zach solves it
- The monthly audit reports prove performance instead of hoping for the best
That's what "comprehensive commercial cleaning" should mean—not vague promises, but documented, consistent results month after month.
Resources for Des Moines Facilities Managers
As you develop cleaning specifications and evaluate providers:
Financial Planning: When budgeting for facility maintenance services, Performance Financial LLC works with many Des Moines businesses on operational expense planning and can help you understand appropriate investment levels for facility services relative to your overall operational budget.
Industry Standards: The International Sanitary Supply Association (ISSA) publishes the 612 Cleaning Times and Tasks standard that helps establish reasonable expectations for cleaning frequencies and time requirements.
Cleaning Specifications: The ISSA Cleaning Industry Management Standard (CIMS) provides framework for evaluating cleaning company quality systems and management practices.
Local Connections: The Greater Des Moines Partnership can connect you with other facilities managers to discuss their experiences with commercial cleaning providers in the area.
Get Clear on What's Included for Your Des Moines Facility
If you're tired of vague proposals that don't specify what's actually included or discovering mid-contract that basic services cost extra:
Call Zach Vander Ploeg directly at 515-276-1618 to discuss your specific building type, size, and needs. He'll walk you through exactly what's included in comprehensive service for your facility and what would cost extra—with complete transparency before you make any commitment.
Email info@rodancleaning.com with your building type, square footage, and location. We'll follow up within one business day with an overview of what comprehensive cleaning includes for your specific situation.
Schedule a free facility assessment where we walk your Des Moines, Urbandale, or Waukee building, understand your specific needs and expectations, and provide a detailed written proposal that explicitly states what's included, what's extra, and what the total investment will be.
Why Clear Expectations Matter
Twenty-five years serving Des Moines facilities taught us that the best client relationships start with absolute clarity. When you know exactly what's included and what costs extra, there are no surprises, no disputes, and no frustration.
That clarity is the foundation of our service approach. We'd rather tell you up front that window cleaning costs extra than surprise you with the bill later. We'd rather explain that deep carpet cleaning isn't included in monthly service than have you assume it is and be disappointed.
Clear expectations + consistent delivery = clients who stay for decades. That's how we've built our business since 1998.
For more information on commercial cleaning in Des Moines, explore our guides on Pricing and Costs, Contract-Free Service, and Medical Facility Cleaning. Or visit our service pages for Office Cleaning, Construction Cleaning, Financial Institution Cleaning, and School Cleaning.
If you're a building manager, office administrator, or facilities director in Des Moines researching commercial cleaning services, you've probably encountered proposals that sound comprehensive but leave you wondering: "But what does that actually mean?"
"Full-service commercial cleaning." "Complete janitorial services." "Comprehensive facility maintenance." These phrases appear in every proposal, but they mean different things to different companies. What one Des Moines cleaning company considers "standard" might be an expensive add-on for another. That vague language creates confusion, surprise charges, and frustration when you discover that what you assumed was included actually costs extra.
This guide eliminates that confusion by walking through exactly what's typically included in commercial cleaning service across different Des Moines building types—from West Glen office buildings to downtown financial institutions, from Waukee medical facilities to Urbandale warehouses. You'll learn what's standard, what usually costs extra, how to read proposals accurately, and how to ensure your cleaning company delivers everything your facility actually needs.
The Foundation: What "Standard Commercial Cleaning" Really Means
Before we dive into building-specific details, let's establish what most reputable Des Moines commercial cleaning companies include in their base service.
Core Services Typically Included
When a cleaning company quotes "standard commercial cleaning" for a typical office building in Des Moines, Urbandale, or Waukee, this generally includes:
Trash and Recycling:
- Empty all waste baskets and trash receptacles
- Replace liners as needed
- Remove trash to designated collection area
- Empty and reline recycling containers
- Break down cardboard boxes if present
Floor Care:
- Vacuum all carpeted areas and area rugs
- Spot clean visible carpet stains
- Dust mop or sweep hard surface floors
- Wet mop hard surface floors with appropriate cleaning solution
- Clean and maintain walk-off mats at entrances
Restroom Cleaning:
- Clean and disinfect toilets, urinals, and fixtures
- Clean and disinfect sinks, counters, and faucets
- Clean mirrors and glass surfaces
- Sweep and mop floors with disinfectant
- Restock toilet paper, paper towels, and hand soap (if supplies are provided)
- Empty and sanitize waste receptacles
- Remove trash to collection area
Surface Care:
- Dust all horizontal surfaces within reach (desks, tables, countertops)
- Wipe down and disinfect high-touch surfaces (door handles, light switches, handrails)
- Clean and disinfect drinking fountains
- Spot clean walls around light switches and door frames
- Dust baseboards and corners (frequency varies)
Break Room and Kitchen Areas:
- Clean and disinfect countertops and tables
- Clean exterior of appliances (microwave, refrigerator, dishwasher)
- Clean and disinfect sinks and faucets
- Empty and replace trash and recycling liners
- Sweep and mop floors
- Spot clean cabinet fronts
Common Areas and Lobbies:
- Vacuum or sweep floors based on surface type
- Dust and polish furniture and fixtures
- Clean glass doors and sidelights
- Maintain general appearance and presentation
- Empty trash receptacles
This represents the baseline for what Des Moines businesses should expect from "standard commercial cleaning" in a typical office environment. However, this baseline shifts significantly depending on building type and industry.
What's Almost Always Extra
Even in "comprehensive" cleaning packages, these services typically cost extra:
Window Cleaning:
- Interior window cleaning (usually quarterly or semi-annual add-on)
- Exterior window cleaning (specialized service, often separate contractor)
- High or difficult-to-reach windows
Deep Carpet Care:
- Hot water extraction (steam cleaning)
- Carpet shampooing
- Stain treatment beyond spot cleaning
- Traffic lane deep cleaning
Floor Maintenance:
- Stripping and waxing hard floors
- Burnishing or buffing tile floors
- Sealing concrete floors
- Refinishing wood floors
High Work:
- Dusting above 8-foot reach
- Ceiling tiles and vents
- Light fixtures and ceiling fans
- High ledges and architectural details
Specialized Cleaning:
- Upholstery cleaning
- Blind cleaning
- Kitchen equipment deep cleaning (inside ovens, behind refrigerators)
- HVAC vent cleaning
Supply Restocking Beyond Basics:
- Hand sanitizer
- Air fresheners
- Specialty cleaning products
- Paper products beyond basic toilet paper and towels
Understanding this distinction between standard and extra services is crucial when comparing proposals from different Des Moines cleaning companies. A quote that seems low might not include services you assumed were standard.
West Glen and Suburban Office Buildings: The Standard Office Model
Des Moines's suburban office parks in areas like West Glen, Jordan Creek, and the I-35/I-80 corridors represent the most common commercial cleaning scenario. These typically house professional services firms, small to medium corporate offices, and multi-tenant buildings.
What's Included for Typical Office Spaces
For a standard office building in West Des Moines, Urbandale, or Waukee (5,000-15,000 sq ft, 3-5 nights per week cleaning), comprehensive service includes:
Daily Tasks (Every Cleaning Visit):
- All trash and recycling emptied and relined
- All restrooms fully cleaned and sanitized
- High-touch surfaces disinfected (door handles, light switches, handrails, elevator buttons)
- Break room/kitchen cleaned and sanitized
- All carpeted areas vacuumed (including under desks if accessible)
- Hard floors dust mopped and wet mopped
- Reception and common areas maintained
- Conference rooms cleaned and straightened
Weekly Tasks (Once Per Week):
- Detailed dusting of all horizontal surfaces
- Spot cleaning of glass doors and interior windows
- Baseboard dusting in high-traffic areas
- Stair cleaning if applicable
- Elevator interior cleaning if applicable
Monthly Tasks:
- Deep cleaning of restroom fixtures and tile
- Detailed cleaning of break room appliances (interior microwave, exterior refrigerator)
- Carpet spot treatment for traffic lanes
- Vent and register dusting within reach
What Usually Costs Extra:
- Window cleaning beyond spot wiping (typically quarterly service at $0.50-1.50 per pane)
- Carpet deep cleaning (quarterly or semi-annual at $0.15-0.25 per sq ft)
- Floor stripping and waxing for tile floors (annual or semi-annual at $0.50-1.00 per sq ft)
- Supply provision beyond trash liners (toilet paper, paper towels, soap, sanitizer)
- Special event cleaning
- Day porter service
- After-hours cleaning outside normal schedule
Typical Des Moines Office Building Pricing
Based on 25+ years serving the Des Moines metro, here's what quality office cleaning typically costs:
5,000 sq ft office building:
- 3x per week: $800-1,200/month
- 5x per week: $1,300-1,900/month
10,000 sq ft office building:
- 3x per week: $1,500-2,200/month
- 5x per week: $2,400-3,600/month
15,000 sq ft office building:
- 3x per week: $2,100-3,100/month
- 5x per week: $3,400-5,100/month
These ranges reflect comprehensive standard service including all the daily, weekly, and monthly tasks listed above. Services that "usually cost extra" would add to these base rates.
For more detailed pricing information across different building types and service frequencies, see our Complete Des Moines Commercial Cleaning Pricing Guide.
Downtown Des Moines Financial Institutions: Elevated Standards
Banks, credit unions, investment firms, and financial advisory offices in downtown Des Moines and throughout the metro maintain higher cleanliness standards because first impressions directly impact client trust and business outcomes.
What's Included for Financial Institutions
Financial institution cleaning includes everything in standard office service, plus enhanced attention to client-facing areas:
Enhanced Daily Service:
- All standard office cleaning tasks
- Extra attention to lobby and reception areas (multiple daily touches if high traffic)
- Glass door and sidelight cleaning daily (not just spot wiping)
- Counter and desk surface polishing (not just dusting)
- Floor care with extra attention to appearance and shine
- Conference room and meeting space detail cleaning after each use when possible
- Meticulous restroom attention with mid-day checks for high-traffic locations
Enhanced Weekly Service:
- Detailed furniture polishing
- Thorough glass cleaning in client areas
- Extra floor care attention in high-visibility spaces
- Art and decor dusting
- Plant care coordination if live plants present
Security and Confidentiality Protocols:
- Background-checked and bonded cleaning staff
- Documented building access procedures
- Respect for confidential materials and closed offices
- After-hours cleaning scheduled around security requirements
- Key and access card management protocols
Why It Costs More:
Financial institutions typically pay 15-25% premium over standard office rates because:
- Client-facing areas require higher polish and attention to detail
- Staff must undergo background checks and bonding
- Security protocols add complexity and time
- Cleaning must maintain "always ready for clients" standards
- Materials like furniture polish and glass cleaners are used more extensively
Typical Pricing for Des Moines Financial Institutions:
3,000 sq ft bank branch:
- 5x per week: $1,400-2,000/month (vs. $1,100-1,500 for comparable standard office)
8,000 sq ft financial advisory office:
- 5x per week: $3,000-4,200/month (vs. $2,400-3,400 for comparable standard office)
The premium reflects the reality that presentation standards in financial services are simply higher than typical office environments. Your clients judge your professionalism partly on your facility's appearance, making comprehensive cleaning an investment in business development.
Waukee and Urbandale Medical Facilities: Healthcare-Grade Protocols
Medical offices, dental practices, urgent care clinics, and surgical centers throughout the Des Moines metro require fundamentally different cleaning approaches than standard office buildings.
What's Included for Medical Facilities
Medical facility cleaning isn't just more thorough office cleaning—it requires specialized protocols, products, and training focused on infection control.
Patient Care Areas (Exam Rooms, Treatment Rooms, Procedure Rooms):
- Complete surface disinfection with EPA-registered hospital-grade disinfectants
- Proper dwell time (keeping surfaces wet for required 3-10 minutes to kill pathogens)
- High-touch surface focus: door handles, light switches, exam table, sinks, faucets, cabinets
- Floor disinfection with medical-grade solutions (not just cleaning)
- Trash removal with biohazard container servicing per facility protocols
- Supply restocking if applicable
- Terminal cleaning between patients when possible
Waiting Areas and Reception:
- Multiple daily high-touch surface disinfection (not just once per visit)
- Seating and table surface disinfection
- Magazine rack and reading material attention
- Restroom cleaning with medical protocols (more rigorous than office standards)
- Floor cleaning that removes pathogens, not just dirt
- Toy and children's area disinfection if applicable
Restrooms:
- Complete disinfection of all surfaces
- Attention to grout lines and tile where pathogens harbor
- Proper floor disinfection protocols
- More frequent attention than office restrooms
- Medical-grade products throughout
Administrative and Office Areas:
- Standard office cleaning with elevated high-touch surface attention
- Understanding that staff move between clinical and administrative spaces
Specialized Requirements:
- Color-coded cleaning systems to prevent cross-contamination (different cloths and equipment for restrooms vs. exam rooms vs. offices)
- EPA-registered hospital-grade disinfectants with documented kill claims for healthcare pathogens
- HEPA filtration vacuums (not standard commercial vacuums that can redistribute pathogens)
- Staff trained in infection control protocols and bloodborne pathogen procedures
- Documentation for compliance and quality assurance purposes
What Usually Costs Extra Even in Medical Facilities:
- Fogging disinfection services (specialized deep sanitization)
- Specialized procedure room cleaning beyond standard protocols
- Biohazard waste handling beyond basic container servicing
- Regulated medical waste disposal (typically separate contractor)
- Supply provision beyond basic restroom consumables
Why Medical Cleaning Costs Significantly More:
Medical facilities pay 25-40% premium over standard office rates because:
- Hospital-grade disinfectants cost 30-40% more than standard cleaners
- Proper disinfection takes longer (dwell time requirements mean surfaces must stay wet for minutes, not seconds)
- Color-coded systems require more equipment and strict protocols
- HEPA vacuums cost 3-4x standard commercial vacuums
- Staff must complete specialized infection control training
- Liability and insurance requirements are higher
- Documentation adds time to every cleaning
- Cross-contamination prevention requires discipline and care
Typical Pricing for Des Moines Medical Facilities:
2,500 sq ft dental office:
- 5x per week: $1,200-1,700/month (vs. $900-1,200 for comparable standard office)
5,000 sq ft primary care clinic:
- 5x per week: $2,400-3,400/month (vs. $1,800-2,400 for comparable standard office)
8,000 sq ft urgent care center:
- 5-7x per week: $3,800-5,400/month (vs. $3,000-4,000 for comparable standard office)
For medical practices, the premium isn't optional—it's the cost of proper infection control that protects patients, staff, and your practice from liability. Choosing standard office cleaning for a medical facility to save money is false economy that creates genuine risk.
For more detailed information on what medical facility cleaning requires, see our comprehensive guide: What Makes Medical Facility Cleaning Different in Des Moines.
Urbandale Warehouses and Industrial Spaces: High-Volume, Heavy-Duty Cleaning
Warehouses, distribution centers, light manufacturing facilities, and industrial spaces in Urbandale, Waukee, and the Des Moines metro require different cleaning approaches than office environments.
What's Included for Warehouse and Industrial Cleaning
Floor Care (Primary Focus):
- Sweeping of all concrete floors with industrial push brooms or ride-on sweepers
- Spot cleaning of spills and stains
- Floor scrubbing in high-traffic or specified areas
- Loading dock cleaning and debris removal
- Entrance and exit area maintenance
- Forklift path cleaning if specified
Restroom and Break Room Facilities:
- Standard commercial cleaning protocols
- Often more intensive due to industrial work environment
- Attention to hand-washing stations and safety stations
- Floor maintenance with industrial cleaners
Office Areas (If Present):
- Standard office cleaning for administrative spaces
- Often separate pricing/scope from warehouse areas
Common Areas:
- Break room and lunchroom cleaning
- Locker room cleaning if applicable
- Reception or entrance area maintenance
Debris and Waste Management:
- Industrial waste container management
- Cardboard breakdown and removal
- Packaging material organization if specified
- General warehouse tidying in specified areas
What's Typically NOT Included:
- High bay cleaning (ceiling-mounted lights, ventilation, structural elements)
- Heavy machinery cleaning
- Specialized industrial equipment cleaning
- Hazardous waste handling
- Outdoor area maintenance
- Loading dock power washing (usually separate service)
Typical Pricing for Des Moines Warehouse Facilities:
Warehouse cleaning pricing differs significantly from office cleaning because it's often measured in labor hours rather than square footage:
20,000 sq ft warehouse with office:
- 2-3x per week basic floor care: $800-1,400/month
- 5x per week comprehensive service: $1,600-2,600/month
50,000 sq ft distribution center:
- 3x per week service: $2,200-3,800/month
- 5x per week service: $3,600-6,200/month
These rates typically cover floor care, restrooms, break rooms, and basic office areas. Specialized industrial cleaning services would be quoted separately based on specific requirements.
Educational Facilities: Schools, Daycares, and Universities
School and university cleaning throughout the Des Moines metro presents unique challenges due to high traffic, diverse spaces, and seasonal variation.
What's Included for Educational Facility Cleaning
Classrooms:
- Trash removal and recycling
- Floor care (vacuuming, sweeping, mopping based on surface)
- Desk and table surface cleaning and disinfection
- Whiteboard/blackboard cleaning
- Door and high-touch surface disinfection
- Window spot cleaning within reach
Restrooms:
- Frequent cleaning due to heavy use (sometimes multiple times daily)
- Complete disinfection protocols
- Supply restocking (often school provides supplies)
- Floor care with appropriate disinfectants
- Fixture cleaning and maintenance
Hallways and Common Areas:
- Floor care appropriate to surface (tile, VCT, carpet)
- Locker area maintenance
- Drinking fountain cleaning
- High-touch surface disinfection
- Entry area and reception cleaning
Cafeteria and Food Service Areas:
- Table and seating cleaning and disinfection
- Floor care (often requires more intensive protocols than other areas)
- Trash removal
- Note: Kitchen areas often have separate food service cleaning requirements
Gymnasiums:
- Floor sweeping and mopping
- Bleacher cleaning
- Equipment room attention
- Locker room cleaning and disinfection
Seasonal Deep Cleaning:
- Summer break comprehensive cleaning
- Winter break maintenance
- Spring break attention
- End-of-year deep cleaning
What's Typically Extra:
- Classroom waxing and floor refinishing (usually summer service)
- Gym floor refinishing (specialized contractor)
- Window cleaning (typically summer or breaks)
- High dusting and ceiling work
- Upholstery cleaning
- Locker deep cleaning
Typical Pricing for Des Moines Educational Facilities:
Educational facilities often operate on different economic models than commercial buildings, with larger square footage but tighter budgets:
Small daycare (3,000 sq ft):
- 5x per week: $1,000-1,600/month
Medium elementary school (40,000 sq ft):
- 5x per week school year: $5,000-8,000/month
- Summer deep cleaning: Usually quoted separately
Large high school (120,000 sq ft):
- 5x per week school year: $14,000-22,000/month
- Seasonal deep cleaning: Project-based pricing
Educational institutions often benefit from summer project pricing for major cleaning and maintenance work that can't be performed during the school year.
Construction Cleaning: Post-Build Cleanup Projects
Construction cleaning operates on completely different economics than recurring commercial cleaning because it's project-based, intensive, and time-sensitive.
Three Phases of Construction Cleaning
Rough Clean (Post-Construction Debris Removal):
What's Included:
- Removal of construction debris (drywall, wood scraps, packaging)
- Sweep and removal of major dust accumulation
- Window rough cleaning (removing stickers, paint, construction residue)
- Floor sweep and debris removal
- Bathroom fixture preliminary cleaning
- Preparation for final construction phases
Typical Pricing: $0.08-0.15 per sq ft (one-time service)
Final Clean (Pre-Occupancy Detailed Cleaning):
What's Included:
- Complete removal of all construction dust from every surface
- Thorough window cleaning (interior and accessible exterior)
- Floor cleaning, scrubbing, and preparation
- Bathroom complete cleaning and sanitization
- Kitchen/break room cleaning and sanitization
- HVAC vent and register cleaning
- Light fixture cleaning
- Baseboard and trim detailed cleaning
- Door and frame cleaning
- Hardware polishing
- Preparing space for occupancy and move-in
Typical Pricing: $0.15-0.30 per sq ft (one-time service)
Touch-Up Clean (Post-Punch List Detail Work):
What's Included:
- Final detail cleaning after contractor touch-ups
- Address any areas missed in final clean
- Polish and perfecting for occupancy
- Ensuring space is move-in ready
Typical Pricing: $0.05-0.12 per sq ft (one-time service)
What's NOT Typically Included:
- Hazardous material removal
- Heavy equipment operation
- Exterior work beyond window cleaning
- Specialty surface finishing (concrete sealing, etc.)
- Warranty or guarantee work after occupancy
Example Construction Cleaning Project Pricing:
10,000 sq ft office build-out in West Des Moines:
- Rough clean: $800-1,500
- Final clean: $1,500-3,000
- Touch-up: $500-1,200
- Total project: $2,800-5,700
40,000 sq ft medical building in Waukee:
- Rough clean: $3,200-6,000
- Final clean: $6,000-12,000
- Touch-up: $2,000-4,800
- Total project: $11,200-22,800
Construction cleaning is quote-specific because every project has unique requirements, timeline constraints, and finishing standards. The same square footage can vary significantly in cost based on construction quality, debris volume, and specification requirements.
How to Read Cleaning Proposals Like a Professional
When evaluating commercial cleaning proposals from Des Moines providers, here's how to compare them accurately:
Essential Elements Every Proposal Should Include
Detailed Scope of Work:
- Specific tasks listed by area (not just "clean office")
- Frequency clearly stated (daily, weekly, monthly)
- Areas to be cleaned explicitly listed
- Areas NOT included explicitly stated
Service Schedule:
- Days of week service will occur
- Approximate time service will begin
- Estimated duration of cleaning
- Holiday schedule
Supplies and Equipment:
- What cleaning company provides
- What client must provide
- Who supplies restroom consumables (toilet paper, paper towels, soap)
- Who supplies trash liners
Pricing Structure:
- Total monthly cost clearly stated
- Billing frequency (monthly, bi-weekly, etc.)
- Rate for any additional services
- Any setup or one-time fees
- Contract term if applicable
Quality Assurance:
- Inspection or audit procedures
- Problem reporting and resolution process
- Satisfaction guarantees if any
Insurance and Legal:
- General liability coverage amount
- Workers compensation confirmation
- Bonding if applicable
- Contract or service agreement terms
Red Flags in Proposals
Be extremely cautious of proposals that:
- Use vague language like "complete cleaning" without specifics
- Don't clearly list what's included vs. what costs extra
- Include phrases like "up to X square feet" (suggests they haven't measured)
- List supplies as "included" without specifying which supplies
- Don't mention insurance or provide certificate of insurance
- Quote significantly below market rate without explanation
- Include automatic renewal clauses without notice periods
- Have cancellation penalties but no quality guarantees
- Don't specify exact service frequency (just "weekly" instead of "3x per week")
Real Des Moines Building Comparison: What Different Quotes Actually Mean
Let's examine how three different proposals for the same 8,000 sq ft Urbandale office building might differ in actual scope, even when they all claim "comprehensive commercial cleaning service."
Proposal A: $900/month (3x per week)
What's Actually Included:
- Trash and recycling removal
- Vacuum carpeted areas
- Mop hard floors
- Basic restroom cleaning
- Wipe accessible surfaces
What's NOT Included (and will cost extra):
- Supplies (you provide toilet paper, paper towels, soap, trash liners)
- High-touch surface disinfection (they'll wipe, but not disinfect)
- Break room detailed cleaning (just trash removal)
- Carpet spot treatment
- Any deep cleaning services
- Quality audits or reporting
Why It's Cheap: They're providing basic cleaning only, you're providing all supplies, and they're likely paying minimum wage which means high turnover and inconsistent quality.
Real Annual Cost: $900/month base + $200/month supplies + $150/month dealing with problems + $800 every 4 months for carpet cleaning they should include = $14,600/year
Proposal B: $2,200/month (3x per week)
What's Actually Included:
- All Proposal A services
- All supplies except hand soap/sanitizer
- High-touch surface disinfection
- Break room detailed cleaning
- Monthly quality audits with reporting
- Quarterly carpet spot treatment
- Window spot cleaning
- Priority response for issues
What's NOT Included (and will cost extra):
- Deep carpet cleaning (quoted at $0.18/sq ft quarterly = $360/quarter)
- Window cleaning beyond spot wiping
- Floor stripping and waxing
- Supply provision for specialty items
Why It's More Expensive: Quality company with trained staff, comprehensive service, audit systems, better products, and much lower turnover.
Real Annual Cost: $2,200/month base + $360/quarter carpet = $27,840/year
Proposal C: $1,450/month (3x per week)
What's Actually Included:
- All standard cleaning tasks listed in Proposal B
- All basic supplies (toilet paper, paper towels, hand soap, trash liners)
- High-touch surface disinfection with medical-grade products
- Monthly audit inspection with detailed scoring reports
- Direct owner access for issues (Zach's cell phone)
- Quarterly carpet spot treatment included
- Owner inspection visits periodically
What's NOT Included (and will cost extra):
- Deep carpet hot water extraction (recommended 2x/year at $0.20/sq ft = $1,600/year)
- Interior window cleaning (recommended quarterly at negotiated rate)
- Floor stripping and waxing if applicable
Why It's Mid-Range: We pay our people well above market rate (which means low turnover and consistent crews), we use quality products, we have comprehensive audit systems, and we provide direct owner access. We're not trying to be the cheapest—we're trying to deliver consistent value that lasts years, not months.
Real Annual Cost: $1,450/month base + $1,600/year deep carpet cleaning = $19,000/year
The Real Comparison
When you factor in total cost of ownership:
Proposal A: $14,600/year
- Lowest price, highest hassle
- You'll spend 4+ hours/month managing them
- Quality will decline by month 4-5
- You'll be researching replacements by month 10
Proposal B: $27,840/year
- Premium pricing, premium service
- Justified if your facility demands absolute perfection
- Probably more than necessary for typical office
Proposal C: $19,000/year
- Mid-range pricing, high-value service
- Consistent quality backed by audit systems
- Direct owner access means issues get resolved
- Clients stay for years because service delivers
The "cheapest" option costs $14,600 but provides the least value and most frustration. The mid-range option costs $4,400 more but saves you hours of management time and delivers reliable results month after month.
For most Des Moines office buildings, the mid-range option delivers the best total value when you factor in quality, reliability, and your own time.
The Rodan Cleaning Approach: Comprehensive Service, Clear Expectations
At Rodan Cleaning, we've spent 25+ years refining what comprehensive commercial cleaning means for Des Moines businesses.
Our Standard Service Includes
Every Cleaning Visit:
- Complete trash and recycling removal with liner replacement
- Thorough vacuuming of all carpeted areas and rugs
- Dust mopping and wet mopping of all hard surface floors
- Complete restroom cleaning and sanitization
- High-touch surface disinfection throughout facility
- Break room and kitchen cleaning and sanitization
- Reception and common area maintenance
- Conference room cleaning and straightening
Weekly Attention:
- Detailed surface dusting
- Glass door and interior window spot cleaning
- Stair and elevator cleaning if applicable
- Extra attention to high-traffic areas
Monthly Attention:
- Detailed break room appliance cleaning
- Restroom deep cleaning
- Carpet spot treatment for high-traffic areas
- Baseboard dusting and attention
Quarterly Services Included:
- Comprehensive carpet spot treatment
- Deep cleaning rotation of different facility areas
- Equipment inspection and maintenance
What We Provide:
- All cleaning products and solutions (hospital-grade disinfectants included)
- All cleaning equipment
- All trash can liners
- Basic restroom consumables (toilet paper, paper towels, hand soap)
What You Provide:
- Building access (keys, codes, or access cards)
- Any specialty supplies specific to your preference
- Specialty hand sanitizers or air fresheners if desired
What Costs Extra (and we're upfront about it):
- Deep carpet hot water extraction (recommended 2x/year, quoted per sq ft)
- Floor stripping and waxing (annual or as needed, quoted per sq ft)
- Interior window cleaning (quarterly or semi-annual, quoted per pane or hour)
- Special event cleaning outside normal schedule
- Supply restocking beyond basics (specialty soaps, sanitizers, etc.)
Our Quality Guarantee
Monthly Audit System: Our internal auditor inspects every account monthly and documents performance with specific scores (typically 95%+). You receive these reports showing exactly how we performed.
Direct Owner Access: You get owner Zach Vander Ploeg's cell phone (515-276-1618) and email (info@rodancleaning.com). Issues get resolved immediately because you're talking to the decision-maker.
Consistent Crews: Our team members average 2+ years with us (some haven't missed a day in over 2 years). You get the same people who know your building and your preferences.
Cleaning University Training: Every cleaner completes comprehensive training before cleaning their first building. They understand quality standards and why they matter.
No Contract Required: We earn your business every month by delivering consistent quality, not by locking you in with legal agreements. If we stop delivering, you should be able to leave.
Why Des Moines Businesses Choose Rodan
Our clients stay with us for years (many for 10, 15, 20+ years) because:
- They know exactly what they're getting—no surprises, no hidden fees
- The quality in month 24 matches the quality in month 1
- They don't think about cleaning because it just happens correctly
- When they do need something, one call or text to Zach solves it
- The monthly audit reports prove performance instead of hoping for the best
That's what "comprehensive commercial cleaning" should mean—not vague promises, but documented, consistent results month after month.
Resources for Des Moines Facilities Managers
As you develop cleaning specifications and evaluate providers:
Financial Planning: When budgeting for facility maintenance services, Performance Financial LLC works with many Des Moines businesses on operational expense planning and can help you understand appropriate investment levels for facility services relative to your overall operational budget.
Industry Standards: The International Sanitary Supply Association (ISSA) publishes the 612 Cleaning Times and Tasks standard that helps establish reasonable expectations for cleaning frequencies and time requirements.
Cleaning Specifications: The ISSA Cleaning Industry Management Standard (CIMS) provides framework for evaluating cleaning company quality systems and management practices.
Local Connections: The Greater Des Moines Partnership can connect you with other facilities managers to discuss their experiences with commercial cleaning providers in the area.
Get Clear on What's Included for Your Des Moines Facility
If you're tired of vague proposals that don't specify what's actually included or discovering mid-contract that basic services cost extra:
Call Zach Vander Ploeg directly at 515-276-1618 to discuss your specific building type, size, and needs. He'll walk you through exactly what's included in comprehensive service for your facility and what would cost extra—with complete transparency before you make any commitment.
Email info@rodancleaning.com with your building type, square footage, and location. We'll follow up within one business day with an overview of what comprehensive cleaning includes for your specific situation.
Schedule a free facility assessment where we walk your Des Moines, Urbandale, or Waukee building, understand your specific needs and expectations, and provide a detailed written proposal that explicitly states what's included, what's extra, and what the total investment will be.
Why Clear Expectations Matter
Twenty-five years serving Des Moines facilities taught us that the best client relationships start with absolute clarity. When you know exactly what's included and what costs extra, there are no surprises, no disputes, and no frustration.
That clarity is the foundation of our service approach. We'd rather tell you up front that window cleaning costs extra than surprise you with the bill later. We'd rather explain that deep carpet cleaning isn't included in monthly service than have you assume it is and be disappointed.
Clear expectations + consistent delivery = clients who stay for decades. That's how we've built our business since 1998.
For more information on commercial cleaning in Des Moines, explore our guides on Pricing and Costs, Contract-Free Service, and Medical Facility Cleaning. Or visit our service pages for Office Cleaning, Construction Cleaning, Financial Institution Cleaning, and School Cleaning.
If you're a building manager, office administrator, or facilities director in Des Moines researching commercial cleaning services, you've probably encountered proposals that sound comprehensive but leave you wondering: "But what does that actually mean?"
"Full-service commercial cleaning." "Complete janitorial services." "Comprehensive facility maintenance." These phrases appear in every proposal, but they mean different things to different companies. What one Des Moines cleaning company considers "standard" might be an expensive add-on for another. That vague language creates confusion, surprise charges, and frustration when you discover that what you assumed was included actually costs extra.
This guide eliminates that confusion by walking through exactly what's typically included in commercial cleaning service across different Des Moines building types—from West Glen office buildings to downtown financial institutions, from Waukee medical facilities to Urbandale warehouses. You'll learn what's standard, what usually costs extra, how to read proposals accurately, and how to ensure your cleaning company delivers everything your facility actually needs.
The Foundation: What "Standard Commercial Cleaning" Really Means
Before we dive into building-specific details, let's establish what most reputable Des Moines commercial cleaning companies include in their base service.
Core Services Typically Included
When a cleaning company quotes "standard commercial cleaning" for a typical office building in Des Moines, Urbandale, or Waukee, this generally includes:
Trash and Recycling:
- Empty all waste baskets and trash receptacles
- Replace liners as needed
- Remove trash to designated collection area
- Empty and reline recycling containers
- Break down cardboard boxes if present
Floor Care:
- Vacuum all carpeted areas and area rugs
- Spot clean visible carpet stains
- Dust mop or sweep hard surface floors
- Wet mop hard surface floors with appropriate cleaning solution
- Clean and maintain walk-off mats at entrances
Restroom Cleaning:
- Clean and disinfect toilets, urinals, and fixtures
- Clean and disinfect sinks, counters, and faucets
- Clean mirrors and glass surfaces
- Sweep and mop floors with disinfectant
- Restock toilet paper, paper towels, and hand soap (if supplies are provided)
- Empty and sanitize waste receptacles
- Remove trash to collection area
Surface Care:
- Dust all horizontal surfaces within reach (desks, tables, countertops)
- Wipe down and disinfect high-touch surfaces (door handles, light switches, handrails)
- Clean and disinfect drinking fountains
- Spot clean walls around light switches and door frames
- Dust baseboards and corners (frequency varies)
Break Room and Kitchen Areas:
- Clean and disinfect countertops and tables
- Clean exterior of appliances (microwave, refrigerator, dishwasher)
- Clean and disinfect sinks and faucets
- Empty and replace trash and recycling liners
- Sweep and mop floors
- Spot clean cabinet fronts
Common Areas and Lobbies:
- Vacuum or sweep floors based on surface type
- Dust and polish furniture and fixtures
- Clean glass doors and sidelights
- Maintain general appearance and presentation
- Empty trash receptacles
This represents the baseline for what Des Moines businesses should expect from "standard commercial cleaning" in a typical office environment. However, this baseline shifts significantly depending on building type and industry.
What's Almost Always Extra
Even in "comprehensive" cleaning packages, these services typically cost extra:
Window Cleaning:
- Interior window cleaning (usually quarterly or semi-annual add-on)
- Exterior window cleaning (specialized service, often separate contractor)
- High or difficult-to-reach windows
Deep Carpet Care:
- Hot water extraction (steam cleaning)
- Carpet shampooing
- Stain treatment beyond spot cleaning
- Traffic lane deep cleaning
Floor Maintenance:
- Stripping and waxing hard floors
- Burnishing or buffing tile floors
- Sealing concrete floors
- Refinishing wood floors
High Work:
- Dusting above 8-foot reach
- Ceiling tiles and vents
- Light fixtures and ceiling fans
- High ledges and architectural details
Specialized Cleaning:
- Upholstery cleaning
- Blind cleaning
- Kitchen equipment deep cleaning (inside ovens, behind refrigerators)
- HVAC vent cleaning
Supply Restocking Beyond Basics:
- Hand sanitizer
- Air fresheners
- Specialty cleaning products
- Paper products beyond basic toilet paper and towels
Understanding this distinction between standard and extra services is crucial when comparing proposals from different Des Moines cleaning companies. A quote that seems low might not include services you assumed were standard.
West Glen and Suburban Office Buildings: The Standard Office Model
Des Moines's suburban office parks in areas like West Glen, Jordan Creek, and the I-35/I-80 corridors represent the most common commercial cleaning scenario. These typically house professional services firms, small to medium corporate offices, and multi-tenant buildings.
What's Included for Typical Office Spaces
For a standard office building in West Des Moines, Urbandale, or Waukee (5,000-15,000 sq ft, 3-5 nights per week cleaning), comprehensive service includes:
Daily Tasks (Every Cleaning Visit):
- All trash and recycling emptied and relined
- All restrooms fully cleaned and sanitized
- High-touch surfaces disinfected (door handles, light switches, handrails, elevator buttons)
- Break room/kitchen cleaned and sanitized
- All carpeted areas vacuumed (including under desks if accessible)
- Hard floors dust mopped and wet mopped
- Reception and common areas maintained
- Conference rooms cleaned and straightened
Weekly Tasks (Once Per Week):
- Detailed dusting of all horizontal surfaces
- Spot cleaning of glass doors and interior windows
- Baseboard dusting in high-traffic areas
- Stair cleaning if applicable
- Elevator interior cleaning if applicable
Monthly Tasks:
- Deep cleaning of restroom fixtures and tile
- Detailed cleaning of break room appliances (interior microwave, exterior refrigerator)
- Carpet spot treatment for traffic lanes
- Vent and register dusting within reach
What Usually Costs Extra:
- Window cleaning beyond spot wiping (typically quarterly service at $0.50-1.50 per pane)
- Carpet deep cleaning (quarterly or semi-annual at $0.15-0.25 per sq ft)
- Floor stripping and waxing for tile floors (annual or semi-annual at $0.50-1.00 per sq ft)
- Supply provision beyond trash liners (toilet paper, paper towels, soap, sanitizer)
- Special event cleaning
- Day porter service
- After-hours cleaning outside normal schedule
Typical Des Moines Office Building Pricing
Based on 25+ years serving the Des Moines metro, here's what quality office cleaning typically costs:
5,000 sq ft office building:
- 3x per week: $800-1,200/month
- 5x per week: $1,300-1,900/month
10,000 sq ft office building:
- 3x per week: $1,500-2,200/month
- 5x per week: $2,400-3,600/month
15,000 sq ft office building:
- 3x per week: $2,100-3,100/month
- 5x per week: $3,400-5,100/month
These ranges reflect comprehensive standard service including all the daily, weekly, and monthly tasks listed above. Services that "usually cost extra" would add to these base rates.
For more detailed pricing information across different building types and service frequencies, see our Complete Des Moines Commercial Cleaning Pricing Guide.
Downtown Des Moines Financial Institutions: Elevated Standards
Banks, credit unions, investment firms, and financial advisory offices in downtown Des Moines and throughout the metro maintain higher cleanliness standards because first impressions directly impact client trust and business outcomes.
What's Included for Financial Institutions
Financial institution cleaning includes everything in standard office service, plus enhanced attention to client-facing areas:
Enhanced Daily Service:
- All standard office cleaning tasks
- Extra attention to lobby and reception areas (multiple daily touches if high traffic)
- Glass door and sidelight cleaning daily (not just spot wiping)
- Counter and desk surface polishing (not just dusting)
- Floor care with extra attention to appearance and shine
- Conference room and meeting space detail cleaning after each use when possible
- Meticulous restroom attention with mid-day checks for high-traffic locations
Enhanced Weekly Service:
- Detailed furniture polishing
- Thorough glass cleaning in client areas
- Extra floor care attention in high-visibility spaces
- Art and decor dusting
- Plant care coordination if live plants present
Security and Confidentiality Protocols:
- Background-checked and bonded cleaning staff
- Documented building access procedures
- Respect for confidential materials and closed offices
- After-hours cleaning scheduled around security requirements
- Key and access card management protocols
Why It Costs More:
Financial institutions typically pay 15-25% premium over standard office rates because:
- Client-facing areas require higher polish and attention to detail
- Staff must undergo background checks and bonding
- Security protocols add complexity and time
- Cleaning must maintain "always ready for clients" standards
- Materials like furniture polish and glass cleaners are used more extensively
Typical Pricing for Des Moines Financial Institutions:
3,000 sq ft bank branch:
- 5x per week: $1,400-2,000/month (vs. $1,100-1,500 for comparable standard office)
8,000 sq ft financial advisory office:
- 5x per week: $3,000-4,200/month (vs. $2,400-3,400 for comparable standard office)
The premium reflects the reality that presentation standards in financial services are simply higher than typical office environments. Your clients judge your professionalism partly on your facility's appearance, making comprehensive cleaning an investment in business development.
Waukee and Urbandale Medical Facilities: Healthcare-Grade Protocols
Medical offices, dental practices, urgent care clinics, and surgical centers throughout the Des Moines metro require fundamentally different cleaning approaches than standard office buildings.
What's Included for Medical Facilities
Medical facility cleaning isn't just more thorough office cleaning—it requires specialized protocols, products, and training focused on infection control.
Patient Care Areas (Exam Rooms, Treatment Rooms, Procedure Rooms):
- Complete surface disinfection with EPA-registered hospital-grade disinfectants
- Proper dwell time (keeping surfaces wet for required 3-10 minutes to kill pathogens)
- High-touch surface focus: door handles, light switches, exam table, sinks, faucets, cabinets
- Floor disinfection with medical-grade solutions (not just cleaning)
- Trash removal with biohazard container servicing per facility protocols
- Supply restocking if applicable
- Terminal cleaning between patients when possible
Waiting Areas and Reception:
- Multiple daily high-touch surface disinfection (not just once per visit)
- Seating and table surface disinfection
- Magazine rack and reading material attention
- Restroom cleaning with medical protocols (more rigorous than office standards)
- Floor cleaning that removes pathogens, not just dirt
- Toy and children's area disinfection if applicable
Restrooms:
- Complete disinfection of all surfaces
- Attention to grout lines and tile where pathogens harbor
- Proper floor disinfection protocols
- More frequent attention than office restrooms
- Medical-grade products throughout
Administrative and Office Areas:
- Standard office cleaning with elevated high-touch surface attention
- Understanding that staff move between clinical and administrative spaces
Specialized Requirements:
- Color-coded cleaning systems to prevent cross-contamination (different cloths and equipment for restrooms vs. exam rooms vs. offices)
- EPA-registered hospital-grade disinfectants with documented kill claims for healthcare pathogens
- HEPA filtration vacuums (not standard commercial vacuums that can redistribute pathogens)
- Staff trained in infection control protocols and bloodborne pathogen procedures
- Documentation for compliance and quality assurance purposes
What Usually Costs Extra Even in Medical Facilities:
- Fogging disinfection services (specialized deep sanitization)
- Specialized procedure room cleaning beyond standard protocols
- Biohazard waste handling beyond basic container servicing
- Regulated medical waste disposal (typically separate contractor)
- Supply provision beyond basic restroom consumables
Why Medical Cleaning Costs Significantly More:
Medical facilities pay 25-40% premium over standard office rates because:
- Hospital-grade disinfectants cost 30-40% more than standard cleaners
- Proper disinfection takes longer (dwell time requirements mean surfaces must stay wet for minutes, not seconds)
- Color-coded systems require more equipment and strict protocols
- HEPA vacuums cost 3-4x standard commercial vacuums
- Staff must complete specialized infection control training
- Liability and insurance requirements are higher
- Documentation adds time to every cleaning
- Cross-contamination prevention requires discipline and care
Typical Pricing for Des Moines Medical Facilities:
2,500 sq ft dental office:
- 5x per week: $1,200-1,700/month (vs. $900-1,200 for comparable standard office)
5,000 sq ft primary care clinic:
- 5x per week: $2,400-3,400/month (vs. $1,800-2,400 for comparable standard office)
8,000 sq ft urgent care center:
- 5-7x per week: $3,800-5,400/month (vs. $3,000-4,000 for comparable standard office)
For medical practices, the premium isn't optional—it's the cost of proper infection control that protects patients, staff, and your practice from liability. Choosing standard office cleaning for a medical facility to save money is false economy that creates genuine risk.
For more detailed information on what medical facility cleaning requires, see our comprehensive guide: What Makes Medical Facility Cleaning Different in Des Moines.
Urbandale Warehouses and Industrial Spaces: High-Volume, Heavy-Duty Cleaning
Warehouses, distribution centers, light manufacturing facilities, and industrial spaces in Urbandale, Waukee, and the Des Moines metro require different cleaning approaches than office environments.
What's Included for Warehouse and Industrial Cleaning
Floor Care (Primary Focus):
- Sweeping of all concrete floors with industrial push brooms or ride-on sweepers
- Spot cleaning of spills and stains
- Floor scrubbing in high-traffic or specified areas
- Loading dock cleaning and debris removal
- Entrance and exit area maintenance
- Forklift path cleaning if specified
Restroom and Break Room Facilities:
- Standard commercial cleaning protocols
- Often more intensive due to industrial work environment
- Attention to hand-washing stations and safety stations
- Floor maintenance with industrial cleaners
Office Areas (If Present):
- Standard office cleaning for administrative spaces
- Often separate pricing/scope from warehouse areas
Common Areas:
- Break room and lunchroom cleaning
- Locker room cleaning if applicable
- Reception or entrance area maintenance
Debris and Waste Management:
- Industrial waste container management
- Cardboard breakdown and removal
- Packaging material organization if specified
- General warehouse tidying in specified areas
What's Typically NOT Included:
- High bay cleaning (ceiling-mounted lights, ventilation, structural elements)
- Heavy machinery cleaning
- Specialized industrial equipment cleaning
- Hazardous waste handling
- Outdoor area maintenance
- Loading dock power washing (usually separate service)
Typical Pricing for Des Moines Warehouse Facilities:
Warehouse cleaning pricing differs significantly from office cleaning because it's often measured in labor hours rather than square footage:
20,000 sq ft warehouse with office:
- 2-3x per week basic floor care: $800-1,400/month
- 5x per week comprehensive service: $1,600-2,600/month
50,000 sq ft distribution center:
- 3x per week service: $2,200-3,800/month
- 5x per week service: $3,600-6,200/month
These rates typically cover floor care, restrooms, break rooms, and basic office areas. Specialized industrial cleaning services would be quoted separately based on specific requirements.
Educational Facilities: Schools, Daycares, and Universities
School and university cleaning throughout the Des Moines metro presents unique challenges due to high traffic, diverse spaces, and seasonal variation.
What's Included for Educational Facility Cleaning
Classrooms:
- Trash removal and recycling
- Floor care (vacuuming, sweeping, mopping based on surface)
- Desk and table surface cleaning and disinfection
- Whiteboard/blackboard cleaning
- Door and high-touch surface disinfection
- Window spot cleaning within reach
Restrooms:
- Frequent cleaning due to heavy use (sometimes multiple times daily)
- Complete disinfection protocols
- Supply restocking (often school provides supplies)
- Floor care with appropriate disinfectants
- Fixture cleaning and maintenance
Hallways and Common Areas:
- Floor care appropriate to surface (tile, VCT, carpet)
- Locker area maintenance
- Drinking fountain cleaning
- High-touch surface disinfection
- Entry area and reception cleaning
Cafeteria and Food Service Areas:
- Table and seating cleaning and disinfection
- Floor care (often requires more intensive protocols than other areas)
- Trash removal
- Note: Kitchen areas often have separate food service cleaning requirements
Gymnasiums:
- Floor sweeping and mopping
- Bleacher cleaning
- Equipment room attention
- Locker room cleaning and disinfection
Seasonal Deep Cleaning:
- Summer break comprehensive cleaning
- Winter break maintenance
- Spring break attention
- End-of-year deep cleaning
What's Typically Extra:
- Classroom waxing and floor refinishing (usually summer service)
- Gym floor refinishing (specialized contractor)
- Window cleaning (typically summer or breaks)
- High dusting and ceiling work
- Upholstery cleaning
- Locker deep cleaning
Typical Pricing for Des Moines Educational Facilities:
Educational facilities often operate on different economic models than commercial buildings, with larger square footage but tighter budgets:
Small daycare (3,000 sq ft):
- 5x per week: $1,000-1,600/month
Medium elementary school (40,000 sq ft):
- 5x per week school year: $5,000-8,000/month
- Summer deep cleaning: Usually quoted separately
Large high school (120,000 sq ft):
- 5x per week school year: $14,000-22,000/month
- Seasonal deep cleaning: Project-based pricing
Educational institutions often benefit from summer project pricing for major cleaning and maintenance work that can't be performed during the school year.
Construction Cleaning: Post-Build Cleanup Projects
Construction cleaning operates on completely different economics than recurring commercial cleaning because it's project-based, intensive, and time-sensitive.
Three Phases of Construction Cleaning
Rough Clean (Post-Construction Debris Removal):
What's Included:
- Removal of construction debris (drywall, wood scraps, packaging)
- Sweep and removal of major dust accumulation
- Window rough cleaning (removing stickers, paint, construction residue)
- Floor sweep and debris removal
- Bathroom fixture preliminary cleaning
- Preparation for final construction phases
Typical Pricing: $0.08-0.15 per sq ft (one-time service)
Final Clean (Pre-Occupancy Detailed Cleaning):
What's Included:
- Complete removal of all construction dust from every surface
- Thorough window cleaning (interior and accessible exterior)
- Floor cleaning, scrubbing, and preparation
- Bathroom complete cleaning and sanitization
- Kitchen/break room cleaning and sanitization
- HVAC vent and register cleaning
- Light fixture cleaning
- Baseboard and trim detailed cleaning
- Door and frame cleaning
- Hardware polishing
- Preparing space for occupancy and move-in
Typical Pricing: $0.15-0.30 per sq ft (one-time service)
Touch-Up Clean (Post-Punch List Detail Work):
What's Included:
- Final detail cleaning after contractor touch-ups
- Address any areas missed in final clean
- Polish and perfecting for occupancy
- Ensuring space is move-in ready
Typical Pricing: $0.05-0.12 per sq ft (one-time service)
What's NOT Typically Included:
- Hazardous material removal
- Heavy equipment operation
- Exterior work beyond window cleaning
- Specialty surface finishing (concrete sealing, etc.)
- Warranty or guarantee work after occupancy
Example Construction Cleaning Project Pricing:
10,000 sq ft office build-out in West Des Moines:
- Rough clean: $800-1,500
- Final clean: $1,500-3,000
- Touch-up: $500-1,200
- Total project: $2,800-5,700
40,000 sq ft medical building in Waukee:
- Rough clean: $3,200-6,000
- Final clean: $6,000-12,000
- Touch-up: $2,000-4,800
- Total project: $11,200-22,800
Construction cleaning is quote-specific because every project has unique requirements, timeline constraints, and finishing standards. The same square footage can vary significantly in cost based on construction quality, debris volume, and specification requirements.
How to Read Cleaning Proposals Like a Professional
When evaluating commercial cleaning proposals from Des Moines providers, here's how to compare them accurately:
Essential Elements Every Proposal Should Include
Detailed Scope of Work:
- Specific tasks listed by area (not just "clean office")
- Frequency clearly stated (daily, weekly, monthly)
- Areas to be cleaned explicitly listed
- Areas NOT included explicitly stated
Service Schedule:
- Days of week service will occur
- Approximate time service will begin
- Estimated duration of cleaning
- Holiday schedule
Supplies and Equipment:
- What cleaning company provides
- What client must provide
- Who supplies restroom consumables (toilet paper, paper towels, soap)
- Who supplies trash liners
Pricing Structure:
- Total monthly cost clearly stated
- Billing frequency (monthly, bi-weekly, etc.)
- Rate for any additional services
- Any setup or one-time fees
- Contract term if applicable
Quality Assurance:
- Inspection or audit procedures
- Problem reporting and resolution process
- Satisfaction guarantees if any
Insurance and Legal:
- General liability coverage amount
- Workers compensation confirmation
- Bonding if applicable
- Contract or service agreement terms
Red Flags in Proposals
Be extremely cautious of proposals that:
- Use vague language like "complete cleaning" without specifics
- Don't clearly list what's included vs. what costs extra
- Include phrases like "up to X square feet" (suggests they haven't measured)
- List supplies as "included" without specifying which supplies
- Don't mention insurance or provide certificate of insurance
- Quote significantly below market rate without explanation
- Include automatic renewal clauses without notice periods
- Have cancellation penalties but no quality guarantees
- Don't specify exact service frequency (just "weekly" instead of "3x per week")
Real Des Moines Building Comparison: What Different Quotes Actually Mean
Let's examine how three different proposals for the same 8,000 sq ft Urbandale office building might differ in actual scope, even when they all claim "comprehensive commercial cleaning service."
Proposal A: $900/month (3x per week)
What's Actually Included:
- Trash and recycling removal
- Vacuum carpeted areas
- Mop hard floors
- Basic restroom cleaning
- Wipe accessible surfaces
What's NOT Included (and will cost extra):
- Supplies (you provide toilet paper, paper towels, soap, trash liners)
- High-touch surface disinfection (they'll wipe, but not disinfect)
- Break room detailed cleaning (just trash removal)
- Carpet spot treatment
- Any deep cleaning services
- Quality audits or reporting
Why It's Cheap: They're providing basic cleaning only, you're providing all supplies, and they're likely paying minimum wage which means high turnover and inconsistent quality.
Real Annual Cost: $900/month base + $200/month supplies + $150/month dealing with problems + $800 every 4 months for carpet cleaning they should include = $14,600/year
Proposal B: $2,200/month (3x per week)
What's Actually Included:
- All Proposal A services
- All supplies except hand soap/sanitizer
- High-touch surface disinfection
- Break room detailed cleaning
- Monthly quality audits with reporting
- Quarterly carpet spot treatment
- Window spot cleaning
- Priority response for issues
What's NOT Included (and will cost extra):
- Deep carpet cleaning (quoted at $0.18/sq ft quarterly = $360/quarter)
- Window cleaning beyond spot wiping
- Floor stripping and waxing
- Supply provision for specialty items
Why It's More Expensive: Quality company with trained staff, comprehensive service, audit systems, better products, and much lower turnover.
Real Annual Cost: $2,200/month base + $360/quarter carpet = $27,840/year
Proposal C: $1,450/month (3x per week)
What's Actually Included:
- All standard cleaning tasks listed in Proposal B
- All basic supplies (toilet paper, paper towels, hand soap, trash liners)
- High-touch surface disinfection with medical-grade products
- Monthly audit inspection with detailed scoring reports
- Direct owner access for issues (Zach's cell phone)
- Quarterly carpet spot treatment included
- Owner inspection visits periodically
What's NOT Included (and will cost extra):
- Deep carpet hot water extraction (recommended 2x/year at $0.20/sq ft = $1,600/year)
- Interior window cleaning (recommended quarterly at negotiated rate)
- Floor stripping and waxing if applicable
Why It's Mid-Range: We pay our people well above market rate (which means low turnover and consistent crews), we use quality products, we have comprehensive audit systems, and we provide direct owner access. We're not trying to be the cheapest—we're trying to deliver consistent value that lasts years, not months.
Real Annual Cost: $1,450/month base + $1,600/year deep carpet cleaning = $19,000/year
The Real Comparison
When you factor in total cost of ownership:
Proposal A: $14,600/year
- Lowest price, highest hassle
- You'll spend 4+ hours/month managing them
- Quality will decline by month 4-5
- You'll be researching replacements by month 10
Proposal B: $27,840/year
- Premium pricing, premium service
- Justified if your facility demands absolute perfection
- Probably more than necessary for typical office
Proposal C: $19,000/year
- Mid-range pricing, high-value service
- Consistent quality backed by audit systems
- Direct owner access means issues get resolved
- Clients stay for years because service delivers
The "cheapest" option costs $14,600 but provides the least value and most frustration. The mid-range option costs $4,400 more but saves you hours of management time and delivers reliable results month after month.
For most Des Moines office buildings, the mid-range option delivers the best total value when you factor in quality, reliability, and your own time.
The Rodan Cleaning Approach: Comprehensive Service, Clear Expectations
At Rodan Cleaning, we've spent 25+ years refining what comprehensive commercial cleaning means for Des Moines businesses.
Our Standard Service Includes
Every Cleaning Visit:
- Complete trash and recycling removal with liner replacement
- Thorough vacuuming of all carpeted areas and rugs
- Dust mopping and wet mopping of all hard surface floors
- Complete restroom cleaning and sanitization
- High-touch surface disinfection throughout facility
- Break room and kitchen cleaning and sanitization
- Reception and common area maintenance
- Conference room cleaning and straightening
Weekly Attention:
- Detailed surface dusting
- Glass door and interior window spot cleaning
- Stair and elevator cleaning if applicable
- Extra attention to high-traffic areas
Monthly Attention:
- Detailed break room appliance cleaning
- Restroom deep cleaning
- Carpet spot treatment for high-traffic areas
- Baseboard dusting and attention
Quarterly Services Included:
- Comprehensive carpet spot treatment
- Deep cleaning rotation of different facility areas
- Equipment inspection and maintenance
What We Provide:
- All cleaning products and solutions (hospital-grade disinfectants included)
- All cleaning equipment
- All trash can liners
- Basic restroom consumables (toilet paper, paper towels, hand soap)
What You Provide:
- Building access (keys, codes, or access cards)
- Any specialty supplies specific to your preference
- Specialty hand sanitizers or air fresheners if desired
What Costs Extra (and we're upfront about it):
- Deep carpet hot water extraction (recommended 2x/year, quoted per sq ft)
- Floor stripping and waxing (annual or as needed, quoted per sq ft)
- Interior window cleaning (quarterly or semi-annual, quoted per pane or hour)
- Special event cleaning outside normal schedule
- Supply restocking beyond basics (specialty soaps, sanitizers, etc.)
Our Quality Guarantee
Monthly Audit System: Our internal auditor inspects every account monthly and documents performance with specific scores (typically 95%+). You receive these reports showing exactly how we performed.
Direct Owner Access: You get owner Zach Vander Ploeg's cell phone (515-276-1618) and email (info@rodancleaning.com). Issues get resolved immediately because you're talking to the decision-maker.
Consistent Crews: Our team members average 2+ years with us (some haven't missed a day in over 2 years). You get the same people who know your building and your preferences.
Cleaning University Training: Every cleaner completes comprehensive training before cleaning their first building. They understand quality standards and why they matter.
No Contract Required: We earn your business every month by delivering consistent quality, not by locking you in with legal agreements. If we stop delivering, you should be able to leave.
Why Des Moines Businesses Choose Rodan
Our clients stay with us for years (many for 10, 15, 20+ years) because:
- They know exactly what they're getting—no surprises, no hidden fees
- The quality in month 24 matches the quality in month 1
- They don't think about cleaning because it just happens correctly
- When they do need something, one call or text to Zach solves it
- The monthly audit reports prove performance instead of hoping for the best
That's what "comprehensive commercial cleaning" should mean—not vague promises, but documented, consistent results month after month.
Resources for Des Moines Facilities Managers
As you develop cleaning specifications and evaluate providers:
Financial Planning: When budgeting for facility maintenance services, Performance Financial LLC works with many Des Moines businesses on operational expense planning and can help you understand appropriate investment levels for facility services relative to your overall operational budget.
Industry Standards: The International Sanitary Supply Association (ISSA) publishes the 612 Cleaning Times and Tasks standard that helps establish reasonable expectations for cleaning frequencies and time requirements.
Cleaning Specifications: The ISSA Cleaning Industry Management Standard (CIMS) provides framework for evaluating cleaning company quality systems and management practices.
Local Connections: The Greater Des Moines Partnership can connect you with other facilities managers to discuss their experiences with commercial cleaning providers in the area.
Get Clear on What's Included for Your Des Moines Facility
If you're tired of vague proposals that don't specify what's actually included or discovering mid-contract that basic services cost extra:
Call Zach Vander Ploeg directly at 515-276-1618 to discuss your specific building type, size, and needs. He'll walk you through exactly what's included in comprehensive service for your facility and what would cost extra—with complete transparency before you make any commitment.
Email info@rodancleaning.com with your building type, square footage, and location. We'll follow up within one business day with an overview of what comprehensive cleaning includes for your specific situation.
Schedule a free facility assessment where we walk your Des Moines, Urbandale, or Waukee building, understand your specific needs and expectations, and provide a detailed written proposal that explicitly states what's included, what's extra, and what the total investment will be.
Why Clear Expectations Matter
Twenty-five years serving Des Moines facilities taught us that the best client relationships start with absolute clarity. When you know exactly what's included and what costs extra, there are no surprises, no disputes, and no frustration.
That clarity is the foundation of our service approach. We'd rather tell you up front that window cleaning costs extra than surprise you with the bill later. We'd rather explain that deep carpet cleaning isn't included in monthly service than have you assume it is and be disappointed.
Clear expectations + consistent delivery = clients who stay for decades. That's how we've built our business since 1998.
For more information on commercial cleaning in Des Moines, explore our guides on Pricing and Costs, Contract-Free Service, and Medical Facility Cleaning. Or visit our service pages for Office Cleaning, Construction Cleaning, Financial Institution Cleaning, and School Cleaning.
If you're a building manager, office administrator, or facilities director in Des Moines researching commercial cleaning services, you've probably encountered proposals that sound comprehensive but leave you wondering: "But what does that actually mean?"
"Full-service commercial cleaning." "Complete janitorial services." "Comprehensive facility maintenance." These phrases appear in every proposal, but they mean different things to different companies. What one Des Moines cleaning company considers "standard" might be an expensive add-on for another. That vague language creates confusion, surprise charges, and frustration when you discover that what you assumed was included actually costs extra.
This guide eliminates that confusion by walking through exactly what's typically included in commercial cleaning service across different Des Moines building types—from West Glen office buildings to downtown financial institutions, from Waukee medical facilities to Urbandale warehouses. You'll learn what's standard, what usually costs extra, how to read proposals accurately, and how to ensure your cleaning company delivers everything your facility actually needs.
The Foundation: What "Standard Commercial Cleaning" Really Means
Before we dive into building-specific details, let's establish what most reputable Des Moines commercial cleaning companies include in their base service.
Core Services Typically Included
When a cleaning company quotes "standard commercial cleaning" for a typical office building in Des Moines, Urbandale, or Waukee, this generally includes:
Trash and Recycling:
- Empty all waste baskets and trash receptacles
- Replace liners as needed
- Remove trash to designated collection area
- Empty and reline recycling containers
- Break down cardboard boxes if present
Floor Care:
- Vacuum all carpeted areas and area rugs
- Spot clean visible carpet stains
- Dust mop or sweep hard surface floors
- Wet mop hard surface floors with appropriate cleaning solution
- Clean and maintain walk-off mats at entrances
Restroom Cleaning:
- Clean and disinfect toilets, urinals, and fixtures
- Clean and disinfect sinks, counters, and faucets
- Clean mirrors and glass surfaces
- Sweep and mop floors with disinfectant
- Restock toilet paper, paper towels, and hand soap (if supplies are provided)
- Empty and sanitize waste receptacles
- Remove trash to collection area
Surface Care:
- Dust all horizontal surfaces within reach (desks, tables, countertops)
- Wipe down and disinfect high-touch surfaces (door handles, light switches, handrails)
- Clean and disinfect drinking fountains
- Spot clean walls around light switches and door frames
- Dust baseboards and corners (frequency varies)
Break Room and Kitchen Areas:
- Clean and disinfect countertops and tables
- Clean exterior of appliances (microwave, refrigerator, dishwasher)
- Clean and disinfect sinks and faucets
- Empty and replace trash and recycling liners
- Sweep and mop floors
- Spot clean cabinet fronts
Common Areas and Lobbies:
- Vacuum or sweep floors based on surface type
- Dust and polish furniture and fixtures
- Clean glass doors and sidelights
- Maintain general appearance and presentation
- Empty trash receptacles
This represents the baseline for what Des Moines businesses should expect from "standard commercial cleaning" in a typical office environment. However, this baseline shifts significantly depending on building type and industry.
What's Almost Always Extra
Even in "comprehensive" cleaning packages, these services typically cost extra:
Window Cleaning:
- Interior window cleaning (usually quarterly or semi-annual add-on)
- Exterior window cleaning (specialized service, often separate contractor)
- High or difficult-to-reach windows
Deep Carpet Care:
- Hot water extraction (steam cleaning)
- Carpet shampooing
- Stain treatment beyond spot cleaning
- Traffic lane deep cleaning
Floor Maintenance:
- Stripping and waxing hard floors
- Burnishing or buffing tile floors
- Sealing concrete floors
- Refinishing wood floors
High Work:
- Dusting above 8-foot reach
- Ceiling tiles and vents
- Light fixtures and ceiling fans
- High ledges and architectural details
Specialized Cleaning:
- Upholstery cleaning
- Blind cleaning
- Kitchen equipment deep cleaning (inside ovens, behind refrigerators)
- HVAC vent cleaning
Supply Restocking Beyond Basics:
- Hand sanitizer
- Air fresheners
- Specialty cleaning products
- Paper products beyond basic toilet paper and towels
Understanding this distinction between standard and extra services is crucial when comparing proposals from different Des Moines cleaning companies. A quote that seems low might not include services you assumed were standard.
West Glen and Suburban Office Buildings: The Standard Office Model
Des Moines's suburban office parks in areas like West Glen, Jordan Creek, and the I-35/I-80 corridors represent the most common commercial cleaning scenario. These typically house professional services firms, small to medium corporate offices, and multi-tenant buildings.
What's Included for Typical Office Spaces
For a standard office building in West Des Moines, Urbandale, or Waukee (5,000-15,000 sq ft, 3-5 nights per week cleaning), comprehensive service includes:
Daily Tasks (Every Cleaning Visit):
- All trash and recycling emptied and relined
- All restrooms fully cleaned and sanitized
- High-touch surfaces disinfected (door handles, light switches, handrails, elevator buttons)
- Break room/kitchen cleaned and sanitized
- All carpeted areas vacuumed (including under desks if accessible)
- Hard floors dust mopped and wet mopped
- Reception and common areas maintained
- Conference rooms cleaned and straightened
Weekly Tasks (Once Per Week):
- Detailed dusting of all horizontal surfaces
- Spot cleaning of glass doors and interior windows
- Baseboard dusting in high-traffic areas
- Stair cleaning if applicable
- Elevator interior cleaning if applicable
Monthly Tasks:
- Deep cleaning of restroom fixtures and tile
- Detailed cleaning of break room appliances (interior microwave, exterior refrigerator)
- Carpet spot treatment for traffic lanes
- Vent and register dusting within reach
What Usually Costs Extra:
- Window cleaning beyond spot wiping (typically quarterly service at $0.50-1.50 per pane)
- Carpet deep cleaning (quarterly or semi-annual at $0.15-0.25 per sq ft)
- Floor stripping and waxing for tile floors (annual or semi-annual at $0.50-1.00 per sq ft)
- Supply provision beyond trash liners (toilet paper, paper towels, soap, sanitizer)
- Special event cleaning
- Day porter service
- After-hours cleaning outside normal schedule
Typical Des Moines Office Building Pricing
Based on 25+ years serving the Des Moines metro, here's what quality office cleaning typically costs:
5,000 sq ft office building:
- 3x per week: $800-1,200/month
- 5x per week: $1,300-1,900/month
10,000 sq ft office building:
- 3x per week: $1,500-2,200/month
- 5x per week: $2,400-3,600/month
15,000 sq ft office building:
- 3x per week: $2,100-3,100/month
- 5x per week: $3,400-5,100/month
These ranges reflect comprehensive standard service including all the daily, weekly, and monthly tasks listed above. Services that "usually cost extra" would add to these base rates.
For more detailed pricing information across different building types and service frequencies, see our Complete Des Moines Commercial Cleaning Pricing Guide.
Downtown Des Moines Financial Institutions: Elevated Standards
Banks, credit unions, investment firms, and financial advisory offices in downtown Des Moines and throughout the metro maintain higher cleanliness standards because first impressions directly impact client trust and business outcomes.
What's Included for Financial Institutions
Financial institution cleaning includes everything in standard office service, plus enhanced attention to client-facing areas:
Enhanced Daily Service:
- All standard office cleaning tasks
- Extra attention to lobby and reception areas (multiple daily touches if high traffic)
- Glass door and sidelight cleaning daily (not just spot wiping)
- Counter and desk surface polishing (not just dusting)
- Floor care with extra attention to appearance and shine
- Conference room and meeting space detail cleaning after each use when possible
- Meticulous restroom attention with mid-day checks for high-traffic locations
Enhanced Weekly Service:
- Detailed furniture polishing
- Thorough glass cleaning in client areas
- Extra floor care attention in high-visibility spaces
- Art and decor dusting
- Plant care coordination if live plants present
Security and Confidentiality Protocols:
- Background-checked and bonded cleaning staff
- Documented building access procedures
- Respect for confidential materials and closed offices
- After-hours cleaning scheduled around security requirements
- Key and access card management protocols
Why It Costs More:
Financial institutions typically pay 15-25% premium over standard office rates because:
- Client-facing areas require higher polish and attention to detail
- Staff must undergo background checks and bonding
- Security protocols add complexity and time
- Cleaning must maintain "always ready for clients" standards
- Materials like furniture polish and glass cleaners are used more extensively
Typical Pricing for Des Moines Financial Institutions:
3,000 sq ft bank branch:
- 5x per week: $1,400-2,000/month (vs. $1,100-1,500 for comparable standard office)
8,000 sq ft financial advisory office:
- 5x per week: $3,000-4,200/month (vs. $2,400-3,400 for comparable standard office)
The premium reflects the reality that presentation standards in financial services are simply higher than typical office environments. Your clients judge your professionalism partly on your facility's appearance, making comprehensive cleaning an investment in business development.
Waukee and Urbandale Medical Facilities: Healthcare-Grade Protocols
Medical offices, dental practices, urgent care clinics, and surgical centers throughout the Des Moines metro require fundamentally different cleaning approaches than standard office buildings.
What's Included for Medical Facilities
Medical facility cleaning isn't just more thorough office cleaning—it requires specialized protocols, products, and training focused on infection control.
Patient Care Areas (Exam Rooms, Treatment Rooms, Procedure Rooms):
- Complete surface disinfection with EPA-registered hospital-grade disinfectants
- Proper dwell time (keeping surfaces wet for required 3-10 minutes to kill pathogens)
- High-touch surface focus: door handles, light switches, exam table, sinks, faucets, cabinets
- Floor disinfection with medical-grade solutions (not just cleaning)
- Trash removal with biohazard container servicing per facility protocols
- Supply restocking if applicable
- Terminal cleaning between patients when possible
Waiting Areas and Reception:
- Multiple daily high-touch surface disinfection (not just once per visit)
- Seating and table surface disinfection
- Magazine rack and reading material attention
- Restroom cleaning with medical protocols (more rigorous than office standards)
- Floor cleaning that removes pathogens, not just dirt
- Toy and children's area disinfection if applicable
Restrooms:
- Complete disinfection of all surfaces
- Attention to grout lines and tile where pathogens harbor
- Proper floor disinfection protocols
- More frequent attention than office restrooms
- Medical-grade products throughout
Administrative and Office Areas:
- Standard office cleaning with elevated high-touch surface attention
- Understanding that staff move between clinical and administrative spaces
Specialized Requirements:
- Color-coded cleaning systems to prevent cross-contamination (different cloths and equipment for restrooms vs. exam rooms vs. offices)
- EPA-registered hospital-grade disinfectants with documented kill claims for healthcare pathogens
- HEPA filtration vacuums (not standard commercial vacuums that can redistribute pathogens)
- Staff trained in infection control protocols and bloodborne pathogen procedures
- Documentation for compliance and quality assurance purposes
What Usually Costs Extra Even in Medical Facilities:
- Fogging disinfection services (specialized deep sanitization)
- Specialized procedure room cleaning beyond standard protocols
- Biohazard waste handling beyond basic container servicing
- Regulated medical waste disposal (typically separate contractor)
- Supply provision beyond basic restroom consumables
Why Medical Cleaning Costs Significantly More:
Medical facilities pay 25-40% premium over standard office rates because:
- Hospital-grade disinfectants cost 30-40% more than standard cleaners
- Proper disinfection takes longer (dwell time requirements mean surfaces must stay wet for minutes, not seconds)
- Color-coded systems require more equipment and strict protocols
- HEPA vacuums cost 3-4x standard commercial vacuums
- Staff must complete specialized infection control training
- Liability and insurance requirements are higher
- Documentation adds time to every cleaning
- Cross-contamination prevention requires discipline and care
Typical Pricing for Des Moines Medical Facilities:
2,500 sq ft dental office:
- 5x per week: $1,200-1,700/month (vs. $900-1,200 for comparable standard office)
5,000 sq ft primary care clinic:
- 5x per week: $2,400-3,400/month (vs. $1,800-2,400 for comparable standard office)
8,000 sq ft urgent care center:
- 5-7x per week: $3,800-5,400/month (vs. $3,000-4,000 for comparable standard office)
For medical practices, the premium isn't optional—it's the cost of proper infection control that protects patients, staff, and your practice from liability. Choosing standard office cleaning for a medical facility to save money is false economy that creates genuine risk.
For more detailed information on what medical facility cleaning requires, see our comprehensive guide: What Makes Medical Facility Cleaning Different in Des Moines.
Urbandale Warehouses and Industrial Spaces: High-Volume, Heavy-Duty Cleaning
Warehouses, distribution centers, light manufacturing facilities, and industrial spaces in Urbandale, Waukee, and the Des Moines metro require different cleaning approaches than office environments.
What's Included for Warehouse and Industrial Cleaning
Floor Care (Primary Focus):
- Sweeping of all concrete floors with industrial push brooms or ride-on sweepers
- Spot cleaning of spills and stains
- Floor scrubbing in high-traffic or specified areas
- Loading dock cleaning and debris removal
- Entrance and exit area maintenance
- Forklift path cleaning if specified
Restroom and Break Room Facilities:
- Standard commercial cleaning protocols
- Often more intensive due to industrial work environment
- Attention to hand-washing stations and safety stations
- Floor maintenance with industrial cleaners
Office Areas (If Present):
- Standard office cleaning for administrative spaces
- Often separate pricing/scope from warehouse areas
Common Areas:
- Break room and lunchroom cleaning
- Locker room cleaning if applicable
- Reception or entrance area maintenance
Debris and Waste Management:
- Industrial waste container management
- Cardboard breakdown and removal
- Packaging material organization if specified
- General warehouse tidying in specified areas
What's Typically NOT Included:
- High bay cleaning (ceiling-mounted lights, ventilation, structural elements)
- Heavy machinery cleaning
- Specialized industrial equipment cleaning
- Hazardous waste handling
- Outdoor area maintenance
- Loading dock power washing (usually separate service)
Typical Pricing for Des Moines Warehouse Facilities:
Warehouse cleaning pricing differs significantly from office cleaning because it's often measured in labor hours rather than square footage:
20,000 sq ft warehouse with office:
- 2-3x per week basic floor care: $800-1,400/month
- 5x per week comprehensive service: $1,600-2,600/month
50,000 sq ft distribution center:
- 3x per week service: $2,200-3,800/month
- 5x per week service: $3,600-6,200/month
These rates typically cover floor care, restrooms, break rooms, and basic office areas. Specialized industrial cleaning services would be quoted separately based on specific requirements.
Educational Facilities: Schools, Daycares, and Universities
School and university cleaning throughout the Des Moines metro presents unique challenges due to high traffic, diverse spaces, and seasonal variation.
What's Included for Educational Facility Cleaning
Classrooms:
- Trash removal and recycling
- Floor care (vacuuming, sweeping, mopping based on surface)
- Desk and table surface cleaning and disinfection
- Whiteboard/blackboard cleaning
- Door and high-touch surface disinfection
- Window spot cleaning within reach
Restrooms:
- Frequent cleaning due to heavy use (sometimes multiple times daily)
- Complete disinfection protocols
- Supply restocking (often school provides supplies)
- Floor care with appropriate disinfectants
- Fixture cleaning and maintenance
Hallways and Common Areas:
- Floor care appropriate to surface (tile, VCT, carpet)
- Locker area maintenance
- Drinking fountain cleaning
- High-touch surface disinfection
- Entry area and reception cleaning
Cafeteria and Food Service Areas:
- Table and seating cleaning and disinfection
- Floor care (often requires more intensive protocols than other areas)
- Trash removal
- Note: Kitchen areas often have separate food service cleaning requirements
Gymnasiums:
- Floor sweeping and mopping
- Bleacher cleaning
- Equipment room attention
- Locker room cleaning and disinfection
Seasonal Deep Cleaning:
- Summer break comprehensive cleaning
- Winter break maintenance
- Spring break attention
- End-of-year deep cleaning
What's Typically Extra:
- Classroom waxing and floor refinishing (usually summer service)
- Gym floor refinishing (specialized contractor)
- Window cleaning (typically summer or breaks)
- High dusting and ceiling work
- Upholstery cleaning
- Locker deep cleaning
Typical Pricing for Des Moines Educational Facilities:
Educational facilities often operate on different economic models than commercial buildings, with larger square footage but tighter budgets:
Small daycare (3,000 sq ft):
- 5x per week: $1,000-1,600/month
Medium elementary school (40,000 sq ft):
- 5x per week school year: $5,000-8,000/month
- Summer deep cleaning: Usually quoted separately
Large high school (120,000 sq ft):
- 5x per week school year: $14,000-22,000/month
- Seasonal deep cleaning: Project-based pricing
Educational institutions often benefit from summer project pricing for major cleaning and maintenance work that can't be performed during the school year.
Construction Cleaning: Post-Build Cleanup Projects
Construction cleaning operates on completely different economics than recurring commercial cleaning because it's project-based, intensive, and time-sensitive.
Three Phases of Construction Cleaning
Rough Clean (Post-Construction Debris Removal):
What's Included:
- Removal of construction debris (drywall, wood scraps, packaging)
- Sweep and removal of major dust accumulation
- Window rough cleaning (removing stickers, paint, construction residue)
- Floor sweep and debris removal
- Bathroom fixture preliminary cleaning
- Preparation for final construction phases
Typical Pricing: $0.08-0.15 per sq ft (one-time service)
Final Clean (Pre-Occupancy Detailed Cleaning):
What's Included:
- Complete removal of all construction dust from every surface
- Thorough window cleaning (interior and accessible exterior)
- Floor cleaning, scrubbing, and preparation
- Bathroom complete cleaning and sanitization
- Kitchen/break room cleaning and sanitization
- HVAC vent and register cleaning
- Light fixture cleaning
- Baseboard and trim detailed cleaning
- Door and frame cleaning
- Hardware polishing
- Preparing space for occupancy and move-in
Typical Pricing: $0.15-0.30 per sq ft (one-time service)
Touch-Up Clean (Post-Punch List Detail Work):
What's Included:
- Final detail cleaning after contractor touch-ups
- Address any areas missed in final clean
- Polish and perfecting for occupancy
- Ensuring space is move-in ready
Typical Pricing: $0.05-0.12 per sq ft (one-time service)
What's NOT Typically Included:
- Hazardous material removal
- Heavy equipment operation
- Exterior work beyond window cleaning
- Specialty surface finishing (concrete sealing, etc.)
- Warranty or guarantee work after occupancy
Example Construction Cleaning Project Pricing:
10,000 sq ft office build-out in West Des Moines:
- Rough clean: $800-1,500
- Final clean: $1,500-3,000
- Touch-up: $500-1,200
- Total project: $2,800-5,700
40,000 sq ft medical building in Waukee:
- Rough clean: $3,200-6,000
- Final clean: $6,000-12,000
- Touch-up: $2,000-4,800
- Total project: $11,200-22,800
Construction cleaning is quote-specific because every project has unique requirements, timeline constraints, and finishing standards. The same square footage can vary significantly in cost based on construction quality, debris volume, and specification requirements.
How to Read Cleaning Proposals Like a Professional
When evaluating commercial cleaning proposals from Des Moines providers, here's how to compare them accurately:
Essential Elements Every Proposal Should Include
Detailed Scope of Work:
- Specific tasks listed by area (not just "clean office")
- Frequency clearly stated (daily, weekly, monthly)
- Areas to be cleaned explicitly listed
- Areas NOT included explicitly stated
Service Schedule:
- Days of week service will occur
- Approximate time service will begin
- Estimated duration of cleaning
- Holiday schedule
Supplies and Equipment:
- What cleaning company provides
- What client must provide
- Who supplies restroom consumables (toilet paper, paper towels, soap)
- Who supplies trash liners
Pricing Structure:
- Total monthly cost clearly stated
- Billing frequency (monthly, bi-weekly, etc.)
- Rate for any additional services
- Any setup or one-time fees
- Contract term if applicable
Quality Assurance:
- Inspection or audit procedures
- Problem reporting and resolution process
- Satisfaction guarantees if any
Insurance and Legal:
- General liability coverage amount
- Workers compensation confirmation
- Bonding if applicable
- Contract or service agreement terms
Red Flags in Proposals
Be extremely cautious of proposals that:
- Use vague language like "complete cleaning" without specifics
- Don't clearly list what's included vs. what costs extra
- Include phrases like "up to X square feet" (suggests they haven't measured)
- List supplies as "included" without specifying which supplies
- Don't mention insurance or provide certificate of insurance
- Quote significantly below market rate without explanation
- Include automatic renewal clauses without notice periods
- Have cancellation penalties but no quality guarantees
- Don't specify exact service frequency (just "weekly" instead of "3x per week")
Real Des Moines Building Comparison: What Different Quotes Actually Mean
Let's examine how three different proposals for the same 8,000 sq ft Urbandale office building might differ in actual scope, even when they all claim "comprehensive commercial cleaning service."
Proposal A: $900/month (3x per week)
What's Actually Included:
- Trash and recycling removal
- Vacuum carpeted areas
- Mop hard floors
- Basic restroom cleaning
- Wipe accessible surfaces
What's NOT Included (and will cost extra):
- Supplies (you provide toilet paper, paper towels, soap, trash liners)
- High-touch surface disinfection (they'll wipe, but not disinfect)
- Break room detailed cleaning (just trash removal)
- Carpet spot treatment
- Any deep cleaning services
- Quality audits or reporting
Why It's Cheap: They're providing basic cleaning only, you're providing all supplies, and they're likely paying minimum wage which means high turnover and inconsistent quality.
Real Annual Cost: $900/month base + $200/month supplies + $150/month dealing with problems + $800 every 4 months for carpet cleaning they should include = $14,600/year
Proposal B: $2,200/month (3x per week)
What's Actually Included:
- All Proposal A services
- All supplies except hand soap/sanitizer
- High-touch surface disinfection
- Break room detailed cleaning
- Monthly quality audits with reporting
- Quarterly carpet spot treatment
- Window spot cleaning
- Priority response for issues
What's NOT Included (and will cost extra):
- Deep carpet cleaning (quoted at $0.18/sq ft quarterly = $360/quarter)
- Window cleaning beyond spot wiping
- Floor stripping and waxing
- Supply provision for specialty items
Why It's More Expensive: Quality company with trained staff, comprehensive service, audit systems, better products, and much lower turnover.
Real Annual Cost: $2,200/month base + $360/quarter carpet = $27,840/year
Proposal C: $1,450/month (3x per week)
What's Actually Included:
- All standard cleaning tasks listed in Proposal B
- All basic supplies (toilet paper, paper towels, hand soap, trash liners)
- High-touch surface disinfection with medical-grade products
- Monthly audit inspection with detailed scoring reports
- Direct owner access for issues (Zach's cell phone)
- Quarterly carpet spot treatment included
- Owner inspection visits periodically
What's NOT Included (and will cost extra):
- Deep carpet hot water extraction (recommended 2x/year at $0.20/sq ft = $1,600/year)
- Interior window cleaning (recommended quarterly at negotiated rate)
- Floor stripping and waxing if applicable
Why It's Mid-Range: We pay our people well above market rate (which means low turnover and consistent crews), we use quality products, we have comprehensive audit systems, and we provide direct owner access. We're not trying to be the cheapest—we're trying to deliver consistent value that lasts years, not months.
Real Annual Cost: $1,450/month base + $1,600/year deep carpet cleaning = $19,000/year
The Real Comparison
When you factor in total cost of ownership:
Proposal A: $14,600/year
- Lowest price, highest hassle
- You'll spend 4+ hours/month managing them
- Quality will decline by month 4-5
- You'll be researching replacements by month 10
Proposal B: $27,840/year
- Premium pricing, premium service
- Justified if your facility demands absolute perfection
- Probably more than necessary for typical office
Proposal C: $19,000/year
- Mid-range pricing, high-value service
- Consistent quality backed by audit systems
- Direct owner access means issues get resolved
- Clients stay for years because service delivers
The "cheapest" option costs $14,600 but provides the least value and most frustration. The mid-range option costs $4,400 more but saves you hours of management time and delivers reliable results month after month.
For most Des Moines office buildings, the mid-range option delivers the best total value when you factor in quality, reliability, and your own time.
The Rodan Cleaning Approach: Comprehensive Service, Clear Expectations
At Rodan Cleaning, we've spent 25+ years refining what comprehensive commercial cleaning means for Des Moines businesses.
Our Standard Service Includes
Every Cleaning Visit:
- Complete trash and recycling removal with liner replacement
- Thorough vacuuming of all carpeted areas and rugs
- Dust mopping and wet mopping of all hard surface floors
- Complete restroom cleaning and sanitization
- High-touch surface disinfection throughout facility
- Break room and kitchen cleaning and sanitization
- Reception and common area maintenance
- Conference room cleaning and straightening
Weekly Attention:
- Detailed surface dusting
- Glass door and interior window spot cleaning
- Stair and elevator cleaning if applicable
- Extra attention to high-traffic areas
Monthly Attention:
- Detailed break room appliance cleaning
- Restroom deep cleaning
- Carpet spot treatment for high-traffic areas
- Baseboard dusting and attention
Quarterly Services Included:
- Comprehensive carpet spot treatment
- Deep cleaning rotation of different facility areas
- Equipment inspection and maintenance
What We Provide:
- All cleaning products and solutions (hospital-grade disinfectants included)
- All cleaning equipment
- All trash can liners
- Basic restroom consumables (toilet paper, paper towels, hand soap)
What You Provide:
- Building access (keys, codes, or access cards)
- Any specialty supplies specific to your preference
- Specialty hand sanitizers or air fresheners if desired
What Costs Extra (and we're upfront about it):
- Deep carpet hot water extraction (recommended 2x/year, quoted per sq ft)
- Floor stripping and waxing (annual or as needed, quoted per sq ft)
- Interior window cleaning (quarterly or semi-annual, quoted per pane or hour)
- Special event cleaning outside normal schedule
- Supply restocking beyond basics (specialty soaps, sanitizers, etc.)
Our Quality Guarantee
Monthly Audit System: Our internal auditor inspects every account monthly and documents performance with specific scores (typically 95%+). You receive these reports showing exactly how we performed.
Direct Owner Access: You get owner Zach Vander Ploeg's cell phone (515-276-1618) and email (info@rodancleaning.com). Issues get resolved immediately because you're talking to the decision-maker.
Consistent Crews: Our team members average 2+ years with us (some haven't missed a day in over 2 years). You get the same people who know your building and your preferences.
Cleaning University Training: Every cleaner completes comprehensive training before cleaning their first building. They understand quality standards and why they matter.
No Contract Required: We earn your business every month by delivering consistent quality, not by locking you in with legal agreements. If we stop delivering, you should be able to leave.
Why Des Moines Businesses Choose Rodan
Our clients stay with us for years (many for 10, 15, 20+ years) because:
- They know exactly what they're getting—no surprises, no hidden fees
- The quality in month 24 matches the quality in month 1
- They don't think about cleaning because it just happens correctly
- When they do need something, one call or text to Zach solves it
- The monthly audit reports prove performance instead of hoping for the best
That's what "comprehensive commercial cleaning" should mean—not vague promises, but documented, consistent results month after month.
Resources for Des Moines Facilities Managers
As you develop cleaning specifications and evaluate providers:
Financial Planning: When budgeting for facility maintenance services, Performance Financial LLC works with many Des Moines businesses on operational expense planning and can help you understand appropriate investment levels for facility services relative to your overall operational budget.
Industry Standards: The International Sanitary Supply Association (ISSA) publishes the 612 Cleaning Times and Tasks standard that helps establish reasonable expectations for cleaning frequencies and time requirements.
Cleaning Specifications: The ISSA Cleaning Industry Management Standard (CIMS) provides framework for evaluating cleaning company quality systems and management practices.
Local Connections: The Greater Des Moines Partnership can connect you with other facilities managers to discuss their experiences with commercial cleaning providers in the area.
Get Clear on What's Included for Your Des Moines Facility
If you're tired of vague proposals that don't specify what's actually included or discovering mid-contract that basic services cost extra:
Call Zach Vander Ploeg directly at 515-276-1618 to discuss your specific building type, size, and needs. He'll walk you through exactly what's included in comprehensive service for your facility and what would cost extra—with complete transparency before you make any commitment.
Email info@rodancleaning.com with your building type, square footage, and location. We'll follow up within one business day with an overview of what comprehensive cleaning includes for your specific situation.
Schedule a free facility assessment where we walk your Des Moines, Urbandale, or Waukee building, understand your specific needs and expectations, and provide a detailed written proposal that explicitly states what's included, what's extra, and what the total investment will be.
Why Clear Expectations Matter
Twenty-five years serving Des Moines facilities taught us that the best client relationships start with absolute clarity. When you know exactly what's included and what costs extra, there are no surprises, no disputes, and no frustration.
That clarity is the foundation of our service approach. We'd rather tell you up front that window cleaning costs extra than surprise you with the bill later. We'd rather explain that deep carpet cleaning isn't included in monthly service than have you assume it is and be disappointed.
Clear expectations + consistent delivery = clients who stay for decades. That's how we've built our business since 1998.
For more information on commercial cleaning in Des Moines, explore our guides on Pricing and Costs, Contract-Free Service, and Medical Facility Cleaning. Or visit our service pages for Office Cleaning, Construction Cleaning, Financial Institution Cleaning, and School Cleaning.
If you're a building manager, office administrator, or facilities director in Des Moines researching commercial cleaning services, you've probably encountered proposals that sound comprehensive but leave you wondering: "But what does that actually mean?"
"Full-service commercial cleaning." "Complete janitorial services." "Comprehensive facility maintenance." These phrases appear in every proposal, but they mean different things to different companies. What one Des Moines cleaning company considers "standard" might be an expensive add-on for another. That vague language creates confusion, surprise charges, and frustration when you discover that what you assumed was included actually costs extra.
This guide eliminates that confusion by walking through exactly what's typically included in commercial cleaning service across different Des Moines building types—from West Glen office buildings to downtown financial institutions, from Waukee medical facilities to Urbandale warehouses. You'll learn what's standard, what usually costs extra, how to read proposals accurately, and how to ensure your cleaning company delivers everything your facility actually needs.
The Foundation: What "Standard Commercial Cleaning" Really Means
Before we dive into building-specific details, let's establish what most reputable Des Moines commercial cleaning companies include in their base service.
Core Services Typically Included
When a cleaning company quotes "standard commercial cleaning" for a typical office building in Des Moines, Urbandale, or Waukee, this generally includes:
Trash and Recycling:
- Empty all waste baskets and trash receptacles
- Replace liners as needed
- Remove trash to designated collection area
- Empty and reline recycling containers
- Break down cardboard boxes if present
Floor Care:
- Vacuum all carpeted areas and area rugs
- Spot clean visible carpet stains
- Dust mop or sweep hard surface floors
- Wet mop hard surface floors with appropriate cleaning solution
- Clean and maintain walk-off mats at entrances
Restroom Cleaning:
- Clean and disinfect toilets, urinals, and fixtures
- Clean and disinfect sinks, counters, and faucets
- Clean mirrors and glass surfaces
- Sweep and mop floors with disinfectant
- Restock toilet paper, paper towels, and hand soap (if supplies are provided)
- Empty and sanitize waste receptacles
- Remove trash to collection area
Surface Care:
- Dust all horizontal surfaces within reach (desks, tables, countertops)
- Wipe down and disinfect high-touch surfaces (door handles, light switches, handrails)
- Clean and disinfect drinking fountains
- Spot clean walls around light switches and door frames
- Dust baseboards and corners (frequency varies)
Break Room and Kitchen Areas:
- Clean and disinfect countertops and tables
- Clean exterior of appliances (microwave, refrigerator, dishwasher)
- Clean and disinfect sinks and faucets
- Empty and replace trash and recycling liners
- Sweep and mop floors
- Spot clean cabinet fronts
Common Areas and Lobbies:
- Vacuum or sweep floors based on surface type
- Dust and polish furniture and fixtures
- Clean glass doors and sidelights
- Maintain general appearance and presentation
- Empty trash receptacles
This represents the baseline for what Des Moines businesses should expect from "standard commercial cleaning" in a typical office environment. However, this baseline shifts significantly depending on building type and industry.
What's Almost Always Extra
Even in "comprehensive" cleaning packages, these services typically cost extra:
Window Cleaning:
- Interior window cleaning (usually quarterly or semi-annual add-on)
- Exterior window cleaning (specialized service, often separate contractor)
- High or difficult-to-reach windows
Deep Carpet Care:
- Hot water extraction (steam cleaning)
- Carpet shampooing
- Stain treatment beyond spot cleaning
- Traffic lane deep cleaning
Floor Maintenance:
- Stripping and waxing hard floors
- Burnishing or buffing tile floors
- Sealing concrete floors
- Refinishing wood floors
High Work:
- Dusting above 8-foot reach
- Ceiling tiles and vents
- Light fixtures and ceiling fans
- High ledges and architectural details
Specialized Cleaning:
- Upholstery cleaning
- Blind cleaning
- Kitchen equipment deep cleaning (inside ovens, behind refrigerators)
- HVAC vent cleaning
Supply Restocking Beyond Basics:
- Hand sanitizer
- Air fresheners
- Specialty cleaning products
- Paper products beyond basic toilet paper and towels
Understanding this distinction between standard and extra services is crucial when comparing proposals from different Des Moines cleaning companies. A quote that seems low might not include services you assumed were standard.
West Glen and Suburban Office Buildings: The Standard Office Model
Des Moines's suburban office parks in areas like West Glen, Jordan Creek, and the I-35/I-80 corridors represent the most common commercial cleaning scenario. These typically house professional services firms, small to medium corporate offices, and multi-tenant buildings.
What's Included for Typical Office Spaces
For a standard office building in West Des Moines, Urbandale, or Waukee (5,000-15,000 sq ft, 3-5 nights per week cleaning), comprehensive service includes:
Daily Tasks (Every Cleaning Visit):
- All trash and recycling emptied and relined
- All restrooms fully cleaned and sanitized
- High-touch surfaces disinfected (door handles, light switches, handrails, elevator buttons)
- Break room/kitchen cleaned and sanitized
- All carpeted areas vacuumed (including under desks if accessible)
- Hard floors dust mopped and wet mopped
- Reception and common areas maintained
- Conference rooms cleaned and straightened
Weekly Tasks (Once Per Week):
- Detailed dusting of all horizontal surfaces
- Spot cleaning of glass doors and interior windows
- Baseboard dusting in high-traffic areas
- Stair cleaning if applicable
- Elevator interior cleaning if applicable
Monthly Tasks:
- Deep cleaning of restroom fixtures and tile
- Detailed cleaning of break room appliances (interior microwave, exterior refrigerator)
- Carpet spot treatment for traffic lanes
- Vent and register dusting within reach
What Usually Costs Extra:
- Window cleaning beyond spot wiping (typically quarterly service at $0.50-1.50 per pane)
- Carpet deep cleaning (quarterly or semi-annual at $0.15-0.25 per sq ft)
- Floor stripping and waxing for tile floors (annual or semi-annual at $0.50-1.00 per sq ft)
- Supply provision beyond trash liners (toilet paper, paper towels, soap, sanitizer)
- Special event cleaning
- Day porter service
- After-hours cleaning outside normal schedule
Typical Des Moines Office Building Pricing
Based on 25+ years serving the Des Moines metro, here's what quality office cleaning typically costs:
5,000 sq ft office building:
- 3x per week: $800-1,200/month
- 5x per week: $1,300-1,900/month
10,000 sq ft office building:
- 3x per week: $1,500-2,200/month
- 5x per week: $2,400-3,600/month
15,000 sq ft office building:
- 3x per week: $2,100-3,100/month
- 5x per week: $3,400-5,100/month
These ranges reflect comprehensive standard service including all the daily, weekly, and monthly tasks listed above. Services that "usually cost extra" would add to these base rates.
For more detailed pricing information across different building types and service frequencies, see our Complete Des Moines Commercial Cleaning Pricing Guide.
Downtown Des Moines Financial Institutions: Elevated Standards
Banks, credit unions, investment firms, and financial advisory offices in downtown Des Moines and throughout the metro maintain higher cleanliness standards because first impressions directly impact client trust and business outcomes.
What's Included for Financial Institutions
Financial institution cleaning includes everything in standard office service, plus enhanced attention to client-facing areas:
Enhanced Daily Service:
- All standard office cleaning tasks
- Extra attention to lobby and reception areas (multiple daily touches if high traffic)
- Glass door and sidelight cleaning daily (not just spot wiping)
- Counter and desk surface polishing (not just dusting)
- Floor care with extra attention to appearance and shine
- Conference room and meeting space detail cleaning after each use when possible
- Meticulous restroom attention with mid-day checks for high-traffic locations
Enhanced Weekly Service:
- Detailed furniture polishing
- Thorough glass cleaning in client areas
- Extra floor care attention in high-visibility spaces
- Art and decor dusting
- Plant care coordination if live plants present
Security and Confidentiality Protocols:
- Background-checked and bonded cleaning staff
- Documented building access procedures
- Respect for confidential materials and closed offices
- After-hours cleaning scheduled around security requirements
- Key and access card management protocols
Why It Costs More:
Financial institutions typically pay 15-25% premium over standard office rates because:
- Client-facing areas require higher polish and attention to detail
- Staff must undergo background checks and bonding
- Security protocols add complexity and time
- Cleaning must maintain "always ready for clients" standards
- Materials like furniture polish and glass cleaners are used more extensively
Typical Pricing for Des Moines Financial Institutions:
3,000 sq ft bank branch:
- 5x per week: $1,400-2,000/month (vs. $1,100-1,500 for comparable standard office)
8,000 sq ft financial advisory office:
- 5x per week: $3,000-4,200/month (vs. $2,400-3,400 for comparable standard office)
The premium reflects the reality that presentation standards in financial services are simply higher than typical office environments. Your clients judge your professionalism partly on your facility's appearance, making comprehensive cleaning an investment in business development.
Waukee and Urbandale Medical Facilities: Healthcare-Grade Protocols
Medical offices, dental practices, urgent care clinics, and surgical centers throughout the Des Moines metro require fundamentally different cleaning approaches than standard office buildings.
What's Included for Medical Facilities
Medical facility cleaning isn't just more thorough office cleaning—it requires specialized protocols, products, and training focused on infection control.
Patient Care Areas (Exam Rooms, Treatment Rooms, Procedure Rooms):
- Complete surface disinfection with EPA-registered hospital-grade disinfectants
- Proper dwell time (keeping surfaces wet for required 3-10 minutes to kill pathogens)
- High-touch surface focus: door handles, light switches, exam table, sinks, faucets, cabinets
- Floor disinfection with medical-grade solutions (not just cleaning)
- Trash removal with biohazard container servicing per facility protocols
- Supply restocking if applicable
- Terminal cleaning between patients when possible
Waiting Areas and Reception:
- Multiple daily high-touch surface disinfection (not just once per visit)
- Seating and table surface disinfection
- Magazine rack and reading material attention
- Restroom cleaning with medical protocols (more rigorous than office standards)
- Floor cleaning that removes pathogens, not just dirt
- Toy and children's area disinfection if applicable
Restrooms:
- Complete disinfection of all surfaces
- Attention to grout lines and tile where pathogens harbor
- Proper floor disinfection protocols
- More frequent attention than office restrooms
- Medical-grade products throughout
Administrative and Office Areas:
- Standard office cleaning with elevated high-touch surface attention
- Understanding that staff move between clinical and administrative spaces
Specialized Requirements:
- Color-coded cleaning systems to prevent cross-contamination (different cloths and equipment for restrooms vs. exam rooms vs. offices)
- EPA-registered hospital-grade disinfectants with documented kill claims for healthcare pathogens
- HEPA filtration vacuums (not standard commercial vacuums that can redistribute pathogens)
- Staff trained in infection control protocols and bloodborne pathogen procedures
- Documentation for compliance and quality assurance purposes
What Usually Costs Extra Even in Medical Facilities:
- Fogging disinfection services (specialized deep sanitization)
- Specialized procedure room cleaning beyond standard protocols
- Biohazard waste handling beyond basic container servicing
- Regulated medical waste disposal (typically separate contractor)
- Supply provision beyond basic restroom consumables
Why Medical Cleaning Costs Significantly More:
Medical facilities pay 25-40% premium over standard office rates because:
- Hospital-grade disinfectants cost 30-40% more than standard cleaners
- Proper disinfection takes longer (dwell time requirements mean surfaces must stay wet for minutes, not seconds)
- Color-coded systems require more equipment and strict protocols
- HEPA vacuums cost 3-4x standard commercial vacuums
- Staff must complete specialized infection control training
- Liability and insurance requirements are higher
- Documentation adds time to every cleaning
- Cross-contamination prevention requires discipline and care
Typical Pricing for Des Moines Medical Facilities:
2,500 sq ft dental office:
- 5x per week: $1,200-1,700/month (vs. $900-1,200 for comparable standard office)
5,000 sq ft primary care clinic:
- 5x per week: $2,400-3,400/month (vs. $1,800-2,400 for comparable standard office)
8,000 sq ft urgent care center:
- 5-7x per week: $3,800-5,400/month (vs. $3,000-4,000 for comparable standard office)
For medical practices, the premium isn't optional—it's the cost of proper infection control that protects patients, staff, and your practice from liability. Choosing standard office cleaning for a medical facility to save money is false economy that creates genuine risk.
For more detailed information on what medical facility cleaning requires, see our comprehensive guide: What Makes Medical Facility Cleaning Different in Des Moines.
Urbandale Warehouses and Industrial Spaces: High-Volume, Heavy-Duty Cleaning
Warehouses, distribution centers, light manufacturing facilities, and industrial spaces in Urbandale, Waukee, and the Des Moines metro require different cleaning approaches than office environments.
What's Included for Warehouse and Industrial Cleaning
Floor Care (Primary Focus):
- Sweeping of all concrete floors with industrial push brooms or ride-on sweepers
- Spot cleaning of spills and stains
- Floor scrubbing in high-traffic or specified areas
- Loading dock cleaning and debris removal
- Entrance and exit area maintenance
- Forklift path cleaning if specified
Restroom and Break Room Facilities:
- Standard commercial cleaning protocols
- Often more intensive due to industrial work environment
- Attention to hand-washing stations and safety stations
- Floor maintenance with industrial cleaners
Office Areas (If Present):
- Standard office cleaning for administrative spaces
- Often separate pricing/scope from warehouse areas
Common Areas:
- Break room and lunchroom cleaning
- Locker room cleaning if applicable
- Reception or entrance area maintenance
Debris and Waste Management:
- Industrial waste container management
- Cardboard breakdown and removal
- Packaging material organization if specified
- General warehouse tidying in specified areas
What's Typically NOT Included:
- High bay cleaning (ceiling-mounted lights, ventilation, structural elements)
- Heavy machinery cleaning
- Specialized industrial equipment cleaning
- Hazardous waste handling
- Outdoor area maintenance
- Loading dock power washing (usually separate service)
Typical Pricing for Des Moines Warehouse Facilities:
Warehouse cleaning pricing differs significantly from office cleaning because it's often measured in labor hours rather than square footage:
20,000 sq ft warehouse with office:
- 2-3x per week basic floor care: $800-1,400/month
- 5x per week comprehensive service: $1,600-2,600/month
50,000 sq ft distribution center:
- 3x per week service: $2,200-3,800/month
- 5x per week service: $3,600-6,200/month
These rates typically cover floor care, restrooms, break rooms, and basic office areas. Specialized industrial cleaning services would be quoted separately based on specific requirements.
Educational Facilities: Schools, Daycares, and Universities
School and university cleaning throughout the Des Moines metro presents unique challenges due to high traffic, diverse spaces, and seasonal variation.
What's Included for Educational Facility Cleaning
Classrooms:
- Trash removal and recycling
- Floor care (vacuuming, sweeping, mopping based on surface)
- Desk and table surface cleaning and disinfection
- Whiteboard/blackboard cleaning
- Door and high-touch surface disinfection
- Window spot cleaning within reach
Restrooms:
- Frequent cleaning due to heavy use (sometimes multiple times daily)
- Complete disinfection protocols
- Supply restocking (often school provides supplies)
- Floor care with appropriate disinfectants
- Fixture cleaning and maintenance
Hallways and Common Areas:
- Floor care appropriate to surface (tile, VCT, carpet)
- Locker area maintenance
- Drinking fountain cleaning
- High-touch surface disinfection
- Entry area and reception cleaning
Cafeteria and Food Service Areas:
- Table and seating cleaning and disinfection
- Floor care (often requires more intensive protocols than other areas)
- Trash removal
- Note: Kitchen areas often have separate food service cleaning requirements
Gymnasiums:
- Floor sweeping and mopping
- Bleacher cleaning
- Equipment room attention
- Locker room cleaning and disinfection
Seasonal Deep Cleaning:
- Summer break comprehensive cleaning
- Winter break maintenance
- Spring break attention
- End-of-year deep cleaning
What's Typically Extra:
- Classroom waxing and floor refinishing (usually summer service)
- Gym floor refinishing (specialized contractor)
- Window cleaning (typically summer or breaks)
- High dusting and ceiling work
- Upholstery cleaning
- Locker deep cleaning
Typical Pricing for Des Moines Educational Facilities:
Educational facilities often operate on different economic models than commercial buildings, with larger square footage but tighter budgets:
Small daycare (3,000 sq ft):
- 5x per week: $1,000-1,600/month
Medium elementary school (40,000 sq ft):
- 5x per week school year: $5,000-8,000/month
- Summer deep cleaning: Usually quoted separately
Large high school (120,000 sq ft):
- 5x per week school year: $14,000-22,000/month
- Seasonal deep cleaning: Project-based pricing
Educational institutions often benefit from summer project pricing for major cleaning and maintenance work that can't be performed during the school year.
Construction Cleaning: Post-Build Cleanup Projects
Construction cleaning operates on completely different economics than recurring commercial cleaning because it's project-based, intensive, and time-sensitive.
Three Phases of Construction Cleaning
Rough Clean (Post-Construction Debris Removal):
What's Included:
- Removal of construction debris (drywall, wood scraps, packaging)
- Sweep and removal of major dust accumulation
- Window rough cleaning (removing stickers, paint, construction residue)
- Floor sweep and debris removal
- Bathroom fixture preliminary cleaning
- Preparation for final construction phases
Typical Pricing: $0.08-0.15 per sq ft (one-time service)
Final Clean (Pre-Occupancy Detailed Cleaning):
What's Included:
- Complete removal of all construction dust from every surface
- Thorough window cleaning (interior and accessible exterior)
- Floor cleaning, scrubbing, and preparation
- Bathroom complete cleaning and sanitization
- Kitchen/break room cleaning and sanitization
- HVAC vent and register cleaning
- Light fixture cleaning
- Baseboard and trim detailed cleaning
- Door and frame cleaning
- Hardware polishing
- Preparing space for occupancy and move-in
Typical Pricing: $0.15-0.30 per sq ft (one-time service)
Touch-Up Clean (Post-Punch List Detail Work):
What's Included:
- Final detail cleaning after contractor touch-ups
- Address any areas missed in final clean
- Polish and perfecting for occupancy
- Ensuring space is move-in ready
Typical Pricing: $0.05-0.12 per sq ft (one-time service)
What's NOT Typically Included:
- Hazardous material removal
- Heavy equipment operation
- Exterior work beyond window cleaning
- Specialty surface finishing (concrete sealing, etc.)
- Warranty or guarantee work after occupancy
Example Construction Cleaning Project Pricing:
10,000 sq ft office build-out in West Des Moines:
- Rough clean: $800-1,500
- Final clean: $1,500-3,000
- Touch-up: $500-1,200
- Total project: $2,800-5,700
40,000 sq ft medical building in Waukee:
- Rough clean: $3,200-6,000
- Final clean: $6,000-12,000
- Touch-up: $2,000-4,800
- Total project: $11,200-22,800
Construction cleaning is quote-specific because every project has unique requirements, timeline constraints, and finishing standards. The same square footage can vary significantly in cost based on construction quality, debris volume, and specification requirements.
How to Read Cleaning Proposals Like a Professional
When evaluating commercial cleaning proposals from Des Moines providers, here's how to compare them accurately:
Essential Elements Every Proposal Should Include
Detailed Scope of Work:
- Specific tasks listed by area (not just "clean office")
- Frequency clearly stated (daily, weekly, monthly)
- Areas to be cleaned explicitly listed
- Areas NOT included explicitly stated
Service Schedule:
- Days of week service will occur
- Approximate time service will begin
- Estimated duration of cleaning
- Holiday schedule
Supplies and Equipment:
- What cleaning company provides
- What client must provide
- Who supplies restroom consumables (toilet paper, paper towels, soap)
- Who supplies trash liners
Pricing Structure:
- Total monthly cost clearly stated
- Billing frequency (monthly, bi-weekly, etc.)
- Rate for any additional services
- Any setup or one-time fees
- Contract term if applicable
Quality Assurance:
- Inspection or audit procedures
- Problem reporting and resolution process
- Satisfaction guarantees if any
Insurance and Legal:
- General liability coverage amount
- Workers compensation confirmation
- Bonding if applicable
- Contract or service agreement terms
Red Flags in Proposals
Be extremely cautious of proposals that:
- Use vague language like "complete cleaning" without specifics
- Don't clearly list what's included vs. what costs extra
- Include phrases like "up to X square feet" (suggests they haven't measured)
- List supplies as "included" without specifying which supplies
- Don't mention insurance or provide certificate of insurance
- Quote significantly below market rate without explanation
- Include automatic renewal clauses without notice periods
- Have cancellation penalties but no quality guarantees
- Don't specify exact service frequency (just "weekly" instead of "3x per week")
Real Des Moines Building Comparison: What Different Quotes Actually Mean
Let's examine how three different proposals for the same 8,000 sq ft Urbandale office building might differ in actual scope, even when they all claim "comprehensive commercial cleaning service."
Proposal A: $900/month (3x per week)
What's Actually Included:
- Trash and recycling removal
- Vacuum carpeted areas
- Mop hard floors
- Basic restroom cleaning
- Wipe accessible surfaces
What's NOT Included (and will cost extra):
- Supplies (you provide toilet paper, paper towels, soap, trash liners)
- High-touch surface disinfection (they'll wipe, but not disinfect)
- Break room detailed cleaning (just trash removal)
- Carpet spot treatment
- Any deep cleaning services
- Quality audits or reporting
Why It's Cheap: They're providing basic cleaning only, you're providing all supplies, and they're likely paying minimum wage which means high turnover and inconsistent quality.
Real Annual Cost: $900/month base + $200/month supplies + $150/month dealing with problems + $800 every 4 months for carpet cleaning they should include = $14,600/year
Proposal B: $2,200/month (3x per week)
What's Actually Included:
- All Proposal A services
- All supplies except hand soap/sanitizer
- High-touch surface disinfection
- Break room detailed cleaning
- Monthly quality audits with reporting
- Quarterly carpet spot treatment
- Window spot cleaning
- Priority response for issues
What's NOT Included (and will cost extra):
- Deep carpet cleaning (quoted at $0.18/sq ft quarterly = $360/quarter)
- Window cleaning beyond spot wiping
- Floor stripping and waxing
- Supply provision for specialty items
Why It's More Expensive: Quality company with trained staff, comprehensive service, audit systems, better products, and much lower turnover.
Real Annual Cost: $2,200/month base + $360/quarter carpet = $27,840/year
Proposal C: $1,450/month (3x per week)
What's Actually Included:
- All standard cleaning tasks listed in Proposal B
- All basic supplies (toilet paper, paper towels, hand soap, trash liners)
- High-touch surface disinfection with medical-grade products
- Monthly audit inspection with detailed scoring reports
- Direct owner access for issues (Zach's cell phone)
- Quarterly carpet spot treatment included
- Owner inspection visits periodically
What's NOT Included (and will cost extra):
- Deep carpet hot water extraction (recommended 2x/year at $0.20/sq ft = $1,600/year)
- Interior window cleaning (recommended quarterly at negotiated rate)
- Floor stripping and waxing if applicable
Why It's Mid-Range: We pay our people well above market rate (which means low turnover and consistent crews), we use quality products, we have comprehensive audit systems, and we provide direct owner access. We're not trying to be the cheapest—we're trying to deliver consistent value that lasts years, not months.
Real Annual Cost: $1,450/month base + $1,600/year deep carpet cleaning = $19,000/year
The Real Comparison
When you factor in total cost of ownership:
Proposal A: $14,600/year
- Lowest price, highest hassle
- You'll spend 4+ hours/month managing them
- Quality will decline by month 4-5
- You'll be researching replacements by month 10
Proposal B: $27,840/year
- Premium pricing, premium service
- Justified if your facility demands absolute perfection
- Probably more than necessary for typical office
Proposal C: $19,000/year
- Mid-range pricing, high-value service
- Consistent quality backed by audit systems
- Direct owner access means issues get resolved
- Clients stay for years because service delivers
The "cheapest" option costs $14,600 but provides the least value and most frustration. The mid-range option costs $4,400 more but saves you hours of management time and delivers reliable results month after month.
For most Des Moines office buildings, the mid-range option delivers the best total value when you factor in quality, reliability, and your own time.
The Rodan Cleaning Approach: Comprehensive Service, Clear Expectations
At Rodan Cleaning, we've spent 25+ years refining what comprehensive commercial cleaning means for Des Moines businesses.
Our Standard Service Includes
Every Cleaning Visit:
- Complete trash and recycling removal with liner replacement
- Thorough vacuuming of all carpeted areas and rugs
- Dust mopping and wet mopping of all hard surface floors
- Complete restroom cleaning and sanitization
- High-touch surface disinfection throughout facility
- Break room and kitchen cleaning and sanitization
- Reception and common area maintenance
- Conference room cleaning and straightening
Weekly Attention:
- Detailed surface dusting
- Glass door and interior window spot cleaning
- Stair and elevator cleaning if applicable
- Extra attention to high-traffic areas
Monthly Attention:
- Detailed break room appliance cleaning
- Restroom deep cleaning
- Carpet spot treatment for high-traffic areas
- Baseboard dusting and attention
Quarterly Services Included:
- Comprehensive carpet spot treatment
- Deep cleaning rotation of different facility areas
- Equipment inspection and maintenance
What We Provide:
- All cleaning products and solutions (hospital-grade disinfectants included)
- All cleaning equipment
- All trash can liners
- Basic restroom consumables (toilet paper, paper towels, hand soap)
What You Provide:
- Building access (keys, codes, or access cards)
- Any specialty supplies specific to your preference
- Specialty hand sanitizers or air fresheners if desired
What Costs Extra (and we're upfront about it):
- Deep carpet hot water extraction (recommended 2x/year, quoted per sq ft)
- Floor stripping and waxing (annual or as needed, quoted per sq ft)
- Interior window cleaning (quarterly or semi-annual, quoted per pane or hour)
- Special event cleaning outside normal schedule
- Supply restocking beyond basics (specialty soaps, sanitizers, etc.)
Our Quality Guarantee
Monthly Audit System: Our internal auditor inspects every account monthly and documents performance with specific scores (typically 95%+). You receive these reports showing exactly how we performed.
Direct Owner Access: You get owner Zach Vander Ploeg's cell phone (515-276-1618) and email (info@rodancleaning.com). Issues get resolved immediately because you're talking to the decision-maker.
Consistent Crews: Our team members average 2+ years with us (some haven't missed a day in over 2 years). You get the same people who know your building and your preferences.
Cleaning University Training: Every cleaner completes comprehensive training before cleaning their first building. They understand quality standards and why they matter.
No Contract Required: We earn your business every month by delivering consistent quality, not by locking you in with legal agreements. If we stop delivering, you should be able to leave.
Why Des Moines Businesses Choose Rodan
Our clients stay with us for years (many for 10, 15, 20+ years) because:
- They know exactly what they're getting—no surprises, no hidden fees
- The quality in month 24 matches the quality in month 1
- They don't think about cleaning because it just happens correctly
- When they do need something, one call or text to Zach solves it
- The monthly audit reports prove performance instead of hoping for the best
That's what "comprehensive commercial cleaning" should mean—not vague promises, but documented, consistent results month after month.
Resources for Des Moines Facilities Managers
As you develop cleaning specifications and evaluate providers:
Financial Planning: When budgeting for facility maintenance services, Performance Financial LLC works with many Des Moines businesses on operational expense planning and can help you understand appropriate investment levels for facility services relative to your overall operational budget.
Industry Standards: The International Sanitary Supply Association (ISSA) publishes the 612 Cleaning Times and Tasks standard that helps establish reasonable expectations for cleaning frequencies and time requirements.
Cleaning Specifications: The ISSA Cleaning Industry Management Standard (CIMS) provides framework for evaluating cleaning company quality systems and management practices.
Local Connections: The Greater Des Moines Partnership can connect you with other facilities managers to discuss their experiences with commercial cleaning providers in the area.
Get Clear on What's Included for Your Des Moines Facility
If you're tired of vague proposals that don't specify what's actually included or discovering mid-contract that basic services cost extra:
Call Zach Vander Ploeg directly at 515-276-1618 to discuss your specific building type, size, and needs. He'll walk you through exactly what's included in comprehensive service for your facility and what would cost extra—with complete transparency before you make any commitment.
Email info@rodancleaning.com with your building type, square footage, and location. We'll follow up within one business day with an overview of what comprehensive cleaning includes for your specific situation.
Schedule a free facility assessment where we walk your Des Moines, Urbandale, or Waukee building, understand your specific needs and expectations, and provide a detailed written proposal that explicitly states what's included, what's extra, and what the total investment will be.
Why Clear Expectations Matter
Twenty-five years serving Des Moines facilities taught us that the best client relationships start with absolute clarity. When you know exactly what's included and what costs extra, there are no surprises, no disputes, and no frustration.
That clarity is the foundation of our service approach. We'd rather tell you up front that window cleaning costs extra than surprise you with the bill later. We'd rather explain that deep carpet cleaning isn't included in monthly service than have you assume it is and be disappointed.
Clear expectations + consistent delivery = clients who stay for decades. That's how we've built our business since 1998.
For more information on commercial cleaning in Des Moines, explore our guides on Pricing and Costs, Contract-Free Service, and Medical Facility Cleaning. Or visit our service pages for Office Cleaning, Construction Cleaning, Financial Institution Cleaning, and School Cleaning.













